Erin Williams Email & Phone Number

Euless, Tx, Us

Dallas-Fort Worth Metroplex

Odessa, Texas, United States

Coordinated logistics for dozens of conferences and meetings, including sales pitches, reports,, and presentations.Maintained and categorized digital and non-digital documentation for hundreds of clients' profiles, accounts, and projects.Created 100+ PowerPoint presentations alongside accurately detailed, intelligible reports curated for specified target audiencesRead and write correspondence on behalf of CEO, using analytical problem solving to address high-priority issues while maintaining professional administrative discretion.Managed CEO’s calendar to ensure no conflicts amongst meetings, travel, and personal life.Diligently researched various topics of interest and culled gathered information to produce concise reports.Promoted from Administrative Specialist to Executive Assistant

Nashville, Tennessee, United States

Maintained established rapport with 60+ regular customers across several upscale condominiums and luxury apartment complexes.Assisted clients by assessing individual needs and suggesting appropriate service solutions.Proactively managed partner relations in PAM's flagship territory.Design and write content for both digital and physical signage to inform new/prospective clientele and paperwork for client onboarding.Optimized shift procedures/daily protocols with changing business demands.Initiated a new screening and hiring procedure which halved the turnover rate from ~45% to 25%Promoted from Lead Personal Assistant to Shift Manager before Territory Manager

Alexandria, Virginia, United States

Managed day-to-day operations of two franchises, including supervision and delegation for a 20+ member team.Led employee performance reviews and discussed improvement strategies with each team member.Trained and mentored new employees to maximize team performance and achieve daily performance objectives.Collaborated with staff to maximize customer satisfaction and streamline procedures to improve bottom-line profitability.Leveraged trends in customer industries and marketplaces to shape solutions and approaches.Administered day-to-day operations, including accounting and budget management, business development, performance metrics, and customer service.Carried out full hiring process including interviewing, preparing offer letters and new hire documents, and training to company standards.