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Erlene Graanoogst is listed as EGM Operational Excellence | Customer Experience | Change | Transformation | at Australian Financial Complaints Authority, a company with 507 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at ingdirect.com.au and a matched LinkedIn profile for Erlene Graanoogst.
Erlene Graanoogst previously worked as Executive General Manager - Operational Excellence at Australian Financial Complaints Authority and Fractional COO | Business Transformation and Change Consultant at Independent Consultant. Erlene Graanoogst holds Llm, Criminology & Juvenile Law from Law, Vrije Universiteit Amsterdam.
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AeroLeads found 1 current-domain work email signal for Erlene Graanoogst. Compare company email patterns before reaching out.
Erlene Graanoogst is a EGM Operational Excellence | Customer Experience | Change | Transformation | at Australian Financial Complaints Authority. She possess expertise in banking, change management, management, management consulting, business analysis and 30 more skills. She is proficient in French, Spanish, Portuguese and English.
Listed skills include Banking, Change Management, Management, Management Consulting, and 31 others.
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A career timeline built from the work history available for this profile.
Sydney, New South Wales, Australia
Australian Financial Complaints Authority (AFCA) is an organisation that resolves financial complaints between Australians and financial firms.We provide fair, independent and effective external dispute resolution for consumers and small businesses relating to banking and finance, general insurance, life insurance, investments and advice and superannuation.
Sydney, New South Wales, Australia
- Strengthening leadership teams its execution power, with hands-on contribution where required- Providing unique insights, uncovering opportunities and innovative solutions based on data and observations- Identifying process improvements and prioritising execution, in order of impact to the business- Creating clarity and structure by implementing.
Sydney, New South Wales, Australia
*Led and managed the Wholesale Banking and Commercial Mortgages operational teams.*Developed and executed the Change Strategy, covering Lending Operations, Data Management, Know Your Customer processes (KYC), First Line Risk, and Service Level Management on outsourced parties.*Implemented effective communication and stakeholder engagement strategies to.
Sydney, Australia
*Founding member of the Lioness community, championing female empowerment and promoting gender equality.*Developed strategic partnerships and managed projects focused on diversity and inclusion.
Sydney, Australia
*Drove the Commercial Operations Strategy and managed end-to-end operations for the Business Savings Application and Priority Commercial Mortgages teams.*Initiated and implemented process improvements in collaboration with stakeholders to enhance efficiency and customer experience.
Amsterdam Area, Netherlands
*Managed budgets and non-financial risk for the Global Data Management department.*Acted as the linking pin between support areas and Chief Data Officers, fostering alignment and engagement.*Provided feedback and counsel to the Group Chief Data Management Officer (CDMO) to improve efficiency and effectiveness.
Amsterdam
*Led the FATCA identification of approximately 19,000 Wholesale Banking clients.*Established governance structure and managed budgets, delivering progress reports to the Steerco.*Effectively managed and coordinated global teams in multiple locations.
Greater New York City Area
*Led strategic projects within the Commercial Banking Target Operating Model program for the Americas region.*Oversaw project governance, change planning, and budget, ensuring project milestones were achieved.*Successfully implemented process improvements, leading to increased employee and customer satisfaction.
Amsterdam Area, Netherlands
*Develop and implement strategies and operations solutions. Oversee report generation for the CIO, as well as advise and support in day-to-day activities
Amsterdam Area, Netherlands
*Initiate and implement improvement proposals, responsible for all internal engagement initiatives and the coordination of strategy and policy development in collaboration with the management team
Amsterdam Area, Netherlands
Rondonia, Brazil
Centro de Defesa da Criança e do Adolescente Maria dos Anjos, Rondonia, Brazil, partner of Terre des Hommes*Provided legal services concerning children’s rights
Amsterdam Area, Netherlands
ING Operations & IT Banking, Technology Services/OIM* Collected, consolidated and analyzed project data in order to provide insight and overview
Amsterdam Area, Netherlands
As a volunteer *Provided legal consultation in the area of juvenile criminal law and youth welfare
Other employees you can reach at afca.org.au. View company contacts for 507 employees →
Hannah Mcatamney
Colleague at Australian Financial Complaints Authority
Hughesdale, Victoria, Australia, Australia
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Christopher Lynch
Colleague at Australian Financial Complaints Authority
Greater Melbourne Area, Australia
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Zoran Zvezdakoski
Colleague at Australian Financial Complaints Authority
Melbourne, Victoria, Australia, Australia
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Catherine Walters
Colleague at Australian Financial Complaints Authority
Australia, Australia
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Alex S.
Colleague at Australian Financial Complaints Authority
Melbourne, Victoria, Australia, Australia
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Penny Smithett
Colleague at Australian Financial Complaints Authority
Melbourne, Victoria, Australia, Australia
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JR
Jonathan Robinson
Colleague at Australian Financial Complaints Authority
Greater Melbourne Area, Australia
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Ryan Archer
Colleague at Australian Financial Complaints Authority
Greater Sydney Area, Australia
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MH
Melanie Hallam
Colleague at Australian Financial Complaints Authority
Melbourne, Victoria, Australia, Australia
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VA
Vanessa Anderson
Colleague at Australian Financial Complaints Authority
Greater Melbourne Area, Australia
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Quick answers generated from the profile data available on this page.
Erlene Graanoogst works for Australian Financial Complaints Authority.
Erlene Graanoogst is listed as EGM Operational Excellence | Customer Experience | Change | Transformation | at Australian Financial Complaints Authority.
AeroLeads has found 1 work email signal at @ingdirect.com.au for Erlene Graanoogst at Australian Financial Complaints Authority.
Erlene Graanoogst is based in Greater Sydney Area, Australia, Australia while working with Australian Financial Complaints Authority.
Erlene Graanoogst has worked for Australian Financial Complaints Authority, Independent Consultant, Ing Australia, Ing, and Ing Financial Services Llc, New York.
Erlene Graanoogst's colleagues at Australian Financial Complaints Authority include Hannah Mcatamney, Christopher Lynch, Zoran Zvezdakoski, Catherine Walters, and Alex S..
You can use AeroLeads to view verified contact signals for Erlene Graanoogst at Australian Financial Complaints Authority, including work email, phone, and LinkedIn data when available.
Erlene Graanoogst holds Llm, Criminology & Juvenile Law from Law, Vrije Universiteit Amsterdam.
Erlene Graanoogst is listed with skills including Banking, Change Management, Management, Management Consulting, Business Analysis, Process Management, Prince2, and Project Management.
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