Shivam Sachdeva Email & Phone Number

As a passionate Engineer at Rakuten India, my journey is fueled by the intersection of machine learning and quality assurance. My role leverages automated software and mobile testing to enhance product excellence. Currently, I am advancing my expertise in Machine Learning & AI at the International Institute of Information Technology Bangalore.The foundation of my work ethic is built on a commitment to innovation and precision. Our team is dedicated to delivering robust QA methodologies, driving the growth and reliability of Rakuten's technological solutions. I have completed my Executive PG, which underscores my dedication to integrating cutting-edge AI strategies into practical QA frameworks.► 3+ years of experience in Quality Assurance. ► 99% client satisfaction rateCAREER HIGHLIGHTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾★ Recipient of the Individual Excellence of Outstanding Performance Award, 2 years in a row► Developed and Implemented a test automation strategy, resulting in a 50% reduction in manual testing time and a 30% increase in test coverage.► Managed the development and maintenance of test environments, ensuring accurate and efficient testing of software applications and reducing testing time by 20%.► Investigated and troubleshooted customer issues, providing timely and effective solutions and contributing to a 15% improvement in customer satisfaction scores.AREAS OF EXPERTISE ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► Test Case Designing► Automation Framework Development► Test Planning and Startegy Implementation► Project Management► Data AnalysisTECHNICAL SKILLS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► Languages: Java, Python► Framework: Java, Selenium, Appium, Hybrid Automation Framework► Database: My SQL, Maria DB, Mongo DB, Hadoop-Hive► Models: Regression, LogisticCERTIFICATIONS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► ISTQB Certification: Foundation level► Executive PG in AIML► Google AdWords