Edgar Robles Email & Phone Number

La Mesa, California, United States

-Oversee scheduling for LASIK, PRK, and other surgical procedures-Communicate with patients to confirm treatments, provide preparation details, and post-surgical instructions-Develop and implement sales strategies to improve patient engagement and capture rates-Assist clinic director with surgery bookings, patient conversions, and improving office standards

La Mesa, California, United States

-Review and update operating room protocols to meet current standards-Maintain a sterile environment and ensure staff readiness for emergencies-Collaborate with surgeons to improve workflow and patient care-Provide hands-on training for surgical procedures and sterile techniques-Assist surgeons with Microkeratome, PRK, and LASIK surgeries-Certified on ALCON EX500 and FS200 lasers

Coronado, California, United States

- Performed diagnostic testing for general eye exams-Address any questions or concerns from staff regarding clinical protocols, equipment usage, or patient interactions-Provided exceptional customer service addressing all patient concerns, complaints, and needs-Explain testing procedures to patients, ensuring their comfort and understanding throughout the process

Coronado, California, United States

-Coordinate and optimize clinic scheduling for efficient workflow-Supervise and manage front and back office staff to ensure smooth operations-Conduct staff meetings to assess needs, implement improvements, and provide feedback-Perform diagnostic testing for eye exams and assist physicians in interpreting results-Oversee candidate interviews, onboarding, and staff training on clinical and operational procedures-Mentor new hires and evaluate their performance during probation periods-Develop sales strategies to improve patient engagement and capture rates-Conduct assessments and specialized testing for ocular surface disease (e.g., dry eye)-Educate patients on treatment options and monitor progress, adjusting plans as needed-Ensure proper calibration and maintenance of diagnostic equipment-Exceed sales goals

San Diego, California, United States

-Assist in interviewing, hiring, and training new staff-Provide ongoing mentorship to support staff integration-Perform specialized ophthalmic tests (e.g., OCT, visual field testing, corneal topography)-Address patient inquiries on referrals, authorizations, and medications-Develop partnerships with referring physicians to expand the patient base-Promote clinic services to increase patient leads for treatments and surgeries-Address operational challenges and ensure workflow efficiency-Coordinate communication between front and back office teams for seamless patient flow-Ensure accurate documentation and billing for procedures-Oversee scheduling for surgical procedures (glaucoma, cataract, YAG, laser iridotomy)-Prepare autologous serum tears in a sterile environment-Role-play sales scenarios and educate staff on product knowledge

San Diego, California, United States

-Explain testing procedures to patients to ensure comfort and understanding-Perform diagnostic testing for general eye exams and specialized ophthalmic tests (e.g., OCT, visual field, corneal topography)-Ensure accurate documentation for prior authorizations, medication refills, and worker's compensation-Enter proper documentation and billing codes for scheduled procedures-Communicate treatment details, preparation, and post-surgical instructions to patients-Perform optician duties as needed-Scribe for doctors during examinations

San Diego, California, United States

-Performed diagnostic testing for general eye exams-Exceeded sales goals for dry eye treatments and products and contact lens sales- Conducted contact lens training-Scribed for providers

San Diego, California, United States

-Ensure proper documentation and billing codes-Coordinate patient appointments and ensure efficient scheduling to optimize clinic workflow-Conduct diagnostic testing for general eye exams, ensuring accurate data collection-Manage daily office administrative tasks, including answering phones, responding to emails, and scheduling appointments

Long Beach, California, United States

- Performed vehicle maintenance and diagnostic testing-Maintain accurate records of maintenance, repairs, and inspections performed on vehicles and equipment-Repair and overhaul diesel engines, transmissions, and other critical components to ensure operational readiness and reliability.

San Diego, California, United States

- Conducted training for all new hire security personnel - Respond to security incidents, investigate breaches, and manage recovery efforts.- Document incidents and prepare reports for management- Implement and oversee security measures to protect physical locations, including surveillance systems, access controls, and security personnel