Essam Ahmed Email & Phone Number

Foster City, California, US

Foster City, California, US

Milpitas, California, US

• Optimized the impact of Systems Engineering on revenue by reculturing the team with a focus on revenue generation; transformed the team mindset to approaching all activity from a pre-sales, sales engineering, sales.
• Delivered substantial year-over-year revenue increases, boosted the average number of high volume deals.
• Achieved millions in revenue by proactively championing multi-product selling.
• Introduced the role of Channel System Engineer to increase the contribution from the Channel team.
• Personally engaged in large, successful multi-million dollar deals within the Finance, Government, Media, and Broadcast sectors.
• Dramatically improved overall customer satisfaction and loyalty, and increased existing customer spend by initiating proactive, periodic health checks with the customers; facilitated close to a 100% renewal rate after.

San Jose, California, US

• Identified and capitalized on revenue potential while reducing operational costs by conceptualizing, recommending, and implementing new product offerings, re-engineering processes, and providing sales tools, and by.
• Established and cultivated trusting relationships with numerous Chief Information Officers and Chief Security Officers (CIOs) and (CSOs).
• Increased professional services revenue 30%.
• Built and developed the pre-sales team from 3 to 6; re-aligned the sales mentality toward identifying customer's pain points and proposing solutions instead of individual products by creating and facilitating training.
• Propelled deal values in increments by selling product suites as solutions; participated in all major deals with solutions comprised of multiple products.
• Closed multimillions in total sales and dramatically reduced costs by initiating the build of a full McAfee lab in the area for a minimal cost outlay; minimized sales travel costs by allowing for remote demonstrations.

Burlington, Massachusetts, US

• Optimized revenue for the Southern European Region; included the Middle East, Mediterranean Region, Spain, Italy, and Portugal by focusing on consulting services sales with the assistance of regional sales teams
• Achieved 120% to plan for professional services sales, and consistently delivered 100% of sales forecast; ensured all sales contained a minimum 10% of professional services revenue.
• First in the region to promote strategic consultancy services not related to a particular product.
• Delivered 100% flawless contracts by ensuring all appropriate documents were signed; included scope of work (SOW) and purchase orders (POs); scheduled services delivery.
• Facilitated the highest levels of customer satisfaction and capitalized on opportunities for follow-on business by monitoring project process and overseeing delivery teams and project managers; aligned RSA rules of.

San Jose, California, US

• Played a key role in delivering up to 200% to plan each quarter by supporting sales with pre-sales activities in the Middle East; included analyzing clients' security-related challenges and requirements and providing.
• Authored product tenders to meet technical specifications; assessed products and generated reports with detailed findings; employed McAfee's best practices while implementing security products.
• Assisted with closing business opportunities by interacting with McAfee partners and determining and meeting partner needs.
• Recognized as best territory for IPS sales in EMEA; garnered President's Club awards for 2 consecutive years..

Dubai, AE

• Introduced the McAfee brand into the Egyptian market; delivered an 80% win rate after executing proof of concepts.
• Closed an endpoint, network IPS, risk management, and content security solution in Egypt, the largest Middle East deal in the history of McAfee.
• Propelled sales 1000 over a 2-year period.
• Performed pre-sales activities in Egypt by demonstrating and presenting the McAfee security solution portfolio, conducting 20+ risk assessments on clients and presenting findings and recommendations to decision makers.
• Implemented and configured 50+ security solutions in Egypt including HIPS, NIPS, and vulnerability and risk management solutions.
• Collaborated with McAfee partners on positioning and implementing security solutions; included facilitating training for gold and elite partners on the product portfolio.

• Promoted twice over a 2-year period from Product Specialist to Network Consultant to e-Security Senior Consultant leading a 5-member technical team to provide 24x7 technical production support for security and.
• Contributed to revenue generation by designing and presenting security solutions and conducting demonstrations for clients in support of the sales team.
• Ensured outstanding customer satisfaction by maintaining customer service level agreements (SLAs) and serving as a Technical Account Manager for the company's largest clients in Egypt.
• Met customer demands by interviewing and hiring additional permanent and contingency staff as needed.
• Facilitated increased security by implementing computer security best practices for the organization, performing audits and security assessments, and developing a security solution; included integrating multi-layered.
• Completed 6+ large projects that were scalable from a single sign-on manager through PKI implementation for firewalls.

Bachelor Of Engineer, Architecture

High School

Education record