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Isam M Email & Phone Number

Service Desk Analyst at Buchanan Technologies
Location: Toronto, Ontario, Canada 3 work roles 5 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Buchanan Technologies
Role
Service Desk Analyst
Location
Toronto, Ontario, Canada
Company size
391 employees

Who is Isam M? Overview

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Quick answer

Isam M is listed as Service Desk Analyst at Buchanan Technologies, a with 391 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Isam M.

Isam M previously worked as Technical Support Specialist at Buchanan Technologies and E- tutor at Eol. Isam M holds Master Of Science In Information Security & Digital Forensics, Information Technology, Master'S from New York University _ Graduate School Of Arts And Science.

Company email context

Email format at Buchanan Technologies

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Buchanan Technologies

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Profile bio

About Isam M

Technical Support Specialist, Teacher, Translator & ManagerComputer Networking, master's degree in information Security.Professional ESL, English Literature teacher and qualified translator.Master's degree in comparative Literature and a Bachelor of Arts (English language).International extensive experience working in public schools (elementary, middle and high school) and universities.Translated multiple published books and worked as a translator & manager in Information & Mobile technology, games, e-learning and software localizationSuccessfully fulfilled short-term and long-term contracts delivering ESP courses for a variety of companies.Strong understanding of business needs and the ability to translate those requirements into relevant and effective communicative language outcomes.Diligent, experienced and passionate about language learning/teachingSpecialties: ESL,vocational language, TEFL,tests ,ESP, English to Arabic, Arabic to English and French to English translationI'm currently ESL volunteer tutor and I pursue new opportunities

Current workplace

Isam M's current company

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Buchanan Technologies
Buchanan Technologies
Service Desk Analyst
grapevine, texas, united states
Website
buchanan.com
Employees
391
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3 roles

Isam M work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Buchanan Technologies

Toronto, Ontario, Canada

Identify and diagnose issues and problemsCategorize and record reported queries and provide solutionsSupport problem identificationAdvise users on appropriate course of action.Monitor issues from start to resolution.Escalate, if needed, unresolved problems to a higher level of supportProvide essential online security advice and support

Jul 2020 - Sep 2022

E- Tutor

Eol

Toronto, Canada Area

Schedule time commitmentsArrange for means of communicationDiscuss and set learning goals and/or themes of interest for the learnerPlan language activity/goals Provide feedback and guidance on language productionKeep volunteer log of hours, learners and specifics of interactionReport on learner’s progress/challenges

Team & coworkers

Colleagues at Buchanan Technologies

Other employees you can reach at buchanan.com. View company contacts for 391 employees →

DC Dylan Carr Dylan Carr Colleague at Buchanan TechnologiesUnited States View → MH Michael Holmes Michael Holmes Colleague at Buchanan TechnologiesWhitehouse, Texas, United States View → SP Steve Prenner Steve Prenner Colleague at Buchanan TechnologiesPort Charlotte, Florida, United States View → CW Cassidy Winchester Cassidy Winchester Colleague at Buchanan TechnologiesTallahassee, Florida, United States View → YS Yordan Shopov Yordan Shopov Colleague at Buchanan TechnologiesLozenets, Sofia City, Bulgaria View → RH Rick Herb Rick Herb Colleague at Buchanan TechnologiesEureka, Kansas, United States View → VS Volodymyr Skubii Volodymyr Skubii Colleague at Buchanan TechnologiesWinnipeg, Manitoba, Canada View → JP Jinal Patel Jinal Patel Colleague at Buchanan TechnologiesCanada View → DH Dena Hale Dena Hale Colleague at Buchanan TechnologiesKeller, Texas, United States View → TM Tyler Martindale Tyler Martindale Colleague at Buchanan TechnologiesCanada View →
5 education records

Isam M education

Tesl Diploma, Teaching English As A Second Language

Cclcs

Course Components (135 hours – full time) Core Class (100 face to face contact hours) ESL classroom observation (10 hours) ESL Practicum.

Master'S Degree, Comparative Literature

Cairo University

Activities and Societies: preliminary year + 3 year research ended with a viva

Bachelor'S Degree, English Language And Literature/Letters

Cairo University

Activities and Societies: four-year full- time study and knowledge of the history of English and American literature as well.

FAQ

Frequently asked questions about Isam M

Quick answers generated from the profile data available on this page.

What company does Isam M work for?

Isam M works for Buchanan Technologies.

What is Isam M's role at Buchanan Technologies?

Isam M is listed as Service Desk Analyst at Buchanan Technologies.

Where is Isam M based?

Isam M is based in Toronto, Ontario, Canada while working with Buchanan Technologies.

What companies has Isam M worked for?

Isam M has worked for Buchanan Technologies and Eol.

Who are Isam M's colleagues at Buchanan Technologies?

Isam M's colleagues at Buchanan Technologies include Dylan Carr, Michael Holmes, Steve Prenner, Cassidy Winchester, and Yordan Shopov.

How can I contact Isam M?

You can use AeroLeads to view verified contact signals for Isam M at Buchanan Technologies, including work email, phone, and LinkedIn data when available.

What schools did Isam M attend?

Isam M holds Master Of Science In Information Security & Digital Forensics, Information Technology, Master'S from New York University _ Graduate School Of Arts And Science.

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