Ester Lopez

Ester Lopez Email and Phone Number

Senior UX Researcher @ DocPlanner
Barcelona, CT, ES
Ester Lopez's Location
Greater Barcelona Metropolitan Area, Spain
Ester Lopez's Contact Details

Ester Lopez work email

Ester Lopez personal email

About Ester Lopez

Ester Lopez is a Senior UX Researcher at DocPlanner. She possess expertise in liderazgo de equipos, redes sociales, trabajo en equipo, telecomunicaciones, photoshop and 5 more skills. Colleagues describe her as "Ester is an amazing addition to any team! I have worked with her as a UX researcher for a few years, and I would recommend her every day! She manages to be a lovely human being and a badass at the same time. She is determined, scrappy and works hard! The thing I admire the most about her is her critical thinking. She is reasonable and a refreshing person to discuss with. She easily sees patterns and has a keen eye for insights. She can be critical, smart, and absurdly human at the same time."

Ester Lopez's Current Company Details
DocPlanner

Docplanner

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Senior UX Researcher
Barcelona, CT, ES
Website:
docplanner.com
Employees:
3589
Ester Lopez Work Experience Details
  • Docplanner
    Senior Ux Researcher
    Docplanner
    Barcelona, Ct, Es
    View
  • Docplanner
    Ux Researcher
    Docplanner Dec 2020 - Present
    Barcelona, Cataluña, España
    View
  • Docplanner
    Customer Success Specialist - Enterprise
    Docplanner Jan 2019 - Dec 2020
    Barcelona, Cataluña, España
    View
  • Sum Talk
    Team Leader Privalia Cs
    Sum Talk Jan 2017 - Dec 2018
    Barcelona Y Alrededores, España
    Dentro del equipo de Customer Service, responsable del Servicio de Atención al Cliente España. • Organización de trabajo (asignación de casos según SLA a los agentes, organización y asignación de llamadas salientes).• Gestión de horarios (workforce).• Tareas de Team Coaching y Team Building.• Resolución de dudas y conflictos.• Soporte al equipo en los casos que requieren de una gestión y/o autorización de nivel 2.• Intervención en los bloqueos a nivel informático (contacto con los técnicos).• Gestión y resolución de reclamaciones PayPal.• Atención directa en las redes sociales (Facebook y Twitter).• Formación.• Identificación de puntos de mejora.
    View
  • Sellbytel Group Spain
    Backoffice Privalia
    Sellbytel Group Spain Feb 2011 - Jan 2017
    Avenido Diagonal 197
    Gestión de tareas Back office para Privalia España e Italia.7 meses gestionando el departamento de CS Privalia Marketplace. Realizando tareas de back office y dando soporte al equipo de agentes.Anteriormente también como gestora telefónica en Privalia flash sales, Privalia Marketplace, Privalia travel y Claire + Bruce.
    View
  • Sellbytel Spain
    Gestor Telefónico Vaesa
    Sellbytel Spain Feb 2011 - Apr 2011
    El Prat De Llobregat
    View

Ester Lopez Skills

Liderazgo De Equipos Redes Sociales Trabajo En Equipo Telecomunicaciones Photoshop Team Management Estrategia Empresarial Medios Sociales Social Media Marketing Control De Calidad

Ester Lopez Education Details

Frequently Asked Questions about Ester Lopez

What company does Ester Lopez work for?

Ester Lopez works for Docplanner

What is Ester Lopez's role at the current company?

Ester Lopez's current role is Senior UX Researcher.

What is Ester Lopez's email address?

Ester Lopez's email address is lo****@****ail.com

What schools did Ester Lopez attend?

Ester Lopez attended Neoland, Wrexham Glyndŵr University, Sumtalk, Escola Universitaria Politecnica De Mataro (Tecnocampus).

What skills is Ester Lopez known for?

Ester Lopez has skills like Liderazgo De Equipos, Redes Sociales, Trabajo En Equipo, Telecomunicaciones, Photoshop, Team Management, Estrategia Empresarial, Medios Sociales, Social Media Marketing, Control De Calidad.

Who are Ester Lopez's colleagues?

Ester Lopez's colleagues are Victor C., Jose Lopez Sanchez, Martyna Bala-Chrupek, Arzu Şat, Kacper Mróz, Sharon Zaffuto, Raúl Romero.

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