Esther O. Email & Phone Number

• I am a small business owner of two online stores with 5500+ combined sales. I manage all aspects including new product development, design, customer service, supply chain management and fulfillment.UMD Bows | Maryland.
• Opened wholesale relationships with local retailers such as Artisans, Bookholders, and The Maryland Store.
• Endorsed by the President of The University of Maryland who wears products to public events and on television
• Featured in a Washington Post article detailing business practices and entrepreneurial experience
• Set up booths at local festivals and community events TIWIL | Custom Flags, Workspace Accessories, Apparel
• Provide design services using Photoshop and Illustrator to customers who purchase a custom product

Within a Scaled Agile framework, I collaborate with cross functional teams (development, architecture, product management, design) to digitize a once manual process for 3 million users through the design of a self-service enterprise portal. Responsibilities: Workshops, User Research, Research Synthesis, Wireframing, Prototyping, Usability Testing, Quality.

• Recognized for the ability to delegate efficiently and develop resources to effectively share status and responsibilities.
• Learn and adapt rapidly to understand clients’ varied IT control environments and business processes.
• Design and perform test procedures to provide comprehensive IT risk assessments for clients of various industries.
• Manage client relationships to keep the client informed of engagement progress throughout the engagement timeline.
• Participate in University of Maryland Campus Recruiting to create positive awareness of KPMG and engage with students.Previously: Intern and Extern

Full-time program that included over 400 hours of professional UX Design training. Individually and collaboratively completed 4 client-based projects:International Monetary Fund | Non Profit:Led the redesign for the Flexible Work Arrangements site within the Intranet. Researched and identified pain points through interviews and usability testing. DC.

• Perform live food demos at Whole Foods on a weekly basis
• Maintain relationships with produce manager to ensure appropriate inventory levels
• Schedule all demos with store manager
• Keep track of all sales and submit demo report after each event

• Conduct demos and guerilla sampling with 1 on 1 consumer interaction
• Gather a crowd, educate an audience, and cater to individuals’ needs at each event
• Increase awareness of products at events; Examples including Sweetlife Festival and Pride Festival

• Provide virtual personal assistance to entrepreneurs, small business owners and other professionals
• Perform day-to-day tasks for 4 clients around the United States
• Field a broad range of requests which include extensive research, data entry, and managing finances
• Promptly respond to e-mails and remain highly organized with a strong attention to detail

• Assist faculty with the reconstruction of ELMS course spaces in Canvas
• Test and troubleshoot the Canvas tool
• Develop Web-based Canvas training for students

College Park, Maryland

• Prepare journal entries
• Review invoices for proper coding, purchase order, approval, amount and 1099 designation
• Prepare data entry batch
• Perform reconciliation of various accounts from general ledger

Bachelor Of Science - Bs, Information Systems

User Experience Design Immersive