★ Worked with the Sales team, serving as a key technical advisor to clients. Presents the value proposition of the company’s portfolio of products to companies in the Healthcare, Finance, and Retail industries.★ Advised clients on suitable solutions, leads product demonstrations, and implements proofs of concept.★ Organized and delivered over 150 technical presentations to C-Level executives to showcase the company’s Cloud and Data Center solutions, featuring hybrid architectures tailored to customer needs through the integration of AWS, Azure, and Google Cloud Services. These efforts contributed to an 18% year-over-year increase in overall revenue, reaching $52 million.★ Received an award for contributions to business strategies in the International Business Unit.★ As IT / Cloud Product Manager, led product management for the company’s IT and cloud products to meet the needs of clients in the United States and Latin America.★ Led the development and execution of product strategies for a public and hybrid cloud integrated services offering, leveraging AWS services (EC2, EBS, S3, VPC, ELB) and VMware (vCenter, vCloud Director) to integrate on-premises and legacy environments, helping customers optimize ROI, leading to notable increases in customer acquisition and revenue growth.

★ Supported a project to implement and manage the Virtual Data Center platform, the business unit’s flagship offering, in the United States and Mexico.★ Tracked and managed incident response, changes, and tasks across multiple VMware platforms using Remedy and Telefónica Service Management Center.★ Installed, configured, and supported VMware products that included vCenter Server, ESXi, Update Manager, Site Recovery Manager, Data Recovery, vCloud Director, vCenter Operations Manager, VMware Converter.★ Responsible for the lifecycle of customer cloud environments with 600+ virtual machines, for over 50 Global 500 companies, encompassing maintenance, Level II/III support, service restoration, problem resolution, change control, and deployment.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT TELEFÓNICA GLOBAL SOLUTIONSTelefónica Global Solutions offers services that include Networking, Voice & UCC, Global Messaging, Roaming, Cloud, Security, Satellite, and IoT & Big Data.

★ Led IT infrastructure for a 150-employee workforce across Latin America and the US, overseeing a team of five engineers. ★ Responsible for department budget management, project planning, and the review and approval of equipment and software purchase and maintenance.★ Oversaw the Infrastructure and Cloud Operations department, defining policies for architecture, equipment, and networking technology critical to maintaining the performance and availability of IT infrastructure and cloud services.★ Lead the design, configuration, and implementation of a Cisco Meraki-based solution to enable secure, reliable remote and work-from-home connectivity for 60 employees distributed across Latin America and the US, ensuring business continuity and productivity regardless of location.★ Delivered projects to migrate on-premises systems and applications to cloud architecture, including email services on Microsoft Exchange to Microsoft 365.★ Recipient of the Employee of the Year award in 2013.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CPS LATIN AMERICA INC.CPS Group is a mission-critical infrastructure company operating in the United States, the Caribbean, and Latin America.