Creator and implementor of bilingual training and organizational development initiatives in manufacturing and education institutions and at the Pentagon for the U.S. Army. Founder, English Guaranteed and World Business English Services, providing English training, software and translation services to maquiladora industry since 2002. Skill Clusters• Implementing training in support of corporate objectives• Winning commitment of workforce to carry out these objectives• Plantwide training in World Class Manufacturing, Total Quality Management, and Toyota production system • Create, lead, and manage plantwide programs with cross-functional process improvement and problem-solving teams to identify and improve key manufacturing and operational business processes• Team-based self-directed workforce leadership• Create, train, facilitate and recognize process improvement teams• Executive and managerial English coaching and training• Supervisory development• Skilled trades training• Train-the-trainer• Employee satisfaction surveys, action planning, and follow-up to improve• Facilitation of town-hall and skip level executive and workforce meetings• Scalable English level assessments• Mobile, online and blended conversational English programs
Listed skills include Training, Organizational Development, Leadership, Coaching, and 36 others.