Eunice Mboye Email & Phone Number

East Africa

Nairobi, Kenya

• Mentoring and guiding sales representatives on scoping and qualifying sales leads.• Resolving customer complaints through investigations, preparing reports and formulating solutions, resulting in 95% satisfaction rate. • Product promotion through 5+ field marketing strategies like on-site visits, webinars, workshops, presentations and exhibitions.• Conducting customer refresher training on usage of equipment. • Developing new market strategies for new products and ensuring 100% implementation.• Ensuring teamwork to meet annual sales targets and revenue goals.• Conducting regular customer visits to understand their needs and scope for our products. • Conducting market analysis to understand current trends and competitors’ activities.• Supplier Management

Kenya

• Tasked with quotations, tender compilation and order processing on CRM.• Sales and application of Analytical and General laboratory products.• Inventory management and sales forecasting; Ensuring stock quantities are enough and up to date, especially stocks for fast moving products like Chemicals and Mycotoxin testing kits. • Managed customer accounts assigned to me by providing technical support, needs assessment and, providing solutions based on the needs. • Raised awareness of new range of products through presentations, webinars and demonstrations. • Conducted regular customer visits for clear understanding of their needs and providing application support. • Developed new marketing strategies and ensuring they have been implemented. • Worked strategically with team members to meet annual sales targets and revenue goals. • Coordinated with finance and accounts departments to follow up on funds collections within the credit period. • Conducted basic trouble shooting and maintenance of Mycotoxin ELISA and Lateral FlowReaders.

Nairobi, Kenya

• Processed customer orders and ensuring delivery of food products to customer’s premises.• Received customers’ complaints and liaised with management for corrective actions. •Supervision of junior sales representatives to ensure timely supply of goods to customers.• Performed physical inventory counts periodically to ensure the data records match the actual inventory levels.

Machakos County, Kenya

• Helped farmers to adapt to online access of good farming practices. • Supplied subsidized seeds, fertilizers and seedlings to farmers.

Katumani

• Collected and analyzed data in the maize field for selection of maize suited for drought resistance. • Assisted in conducting maize trials at Kiboko sub center which was organized by CIMMYT.• Trained farmers on importance of timely planting and managing crop stress and,the importance of plant varieties best suited for the climatic conditions around them. • Performed collection and analysis of data from maize affected by different strains of fungi. • Carried out Aflatoxin analysis in the Mycotoxin laboratory.