I am a dedicated, driven, and flexible individual who takes great pride in providing superior customer service and experience. I have developed strong communication and complex problem-solving skills with a further focus on technical knowledge and experience in the HVAC/R field. After performing well in notable roles such as supervisor, head coach, senior lifeguard, and swim school coordinator, I have undertaken further studies in Mechatronics Engineering where I have developed a wide mechanical and thermodynamics knowledge base as well as excellent mathematical skills, whilst focusing on meeting KPI metrics and developing high-quality written and oral communication skills.