Eva M. Email & Phone Number

• Create and process invoices for appropriate documentation prior to payment
• Forward invoices and booking information to Freight Forwarders and generate export documents for international shipment
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Generate Sales Order reports & Sales Invoice Report for CEO & CFO

San Francisco Bay Area

• Kept track of all cash and credit transactions daily and invoice and deposit cash as routine
• Assisted the general manager in maintain location operations, staffing, inventory and appearance
• Demonstrated leadership skills by coaching a sales team, diagnosed their selling hurdle and educated them with knowledge of AT&T products
• Resolved customer complaints by investigating problems and developing solutions
• Achieved sales quota; recommended changes in products, service, and rate plan by evaluating results and competitive developments

San Francisco Bay Area

• Assist customers in their needs and inquiries on a particular product
• Process payments over the phone, follow-up billing payment questions, and answer any additional questions that may arise
• Identify current and future customer needs by establishing rapport through communications