• Create and process invoices for appropriate documentation prior to payment• Forward invoices and booking information to Freight Forwarders and generate export documents for international shipment• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared• Generate Sales Order reports & Sales Invoice Report for CEO & CFO

• Kept track of all cash and credit transactions daily and invoice and deposit cash as routine• Assisted the general manager in maintain location operations, staffing, inventory and appearance• Demonstrated leadership skills by coaching a sales team, diagnosed their selling hurdle and educated them with knowledge of AT&T products• Resolved customer complaints by investigating problems and developing solutions• Achieved sales quota; recommended changes in products, service, and rate plan by evaluating results and competitive developments

• Assist customers in their needs and inquiries on a particular product• Process payments over the phone, follow-up billing payment questions, and answer any additional questions that may arise• Identify current and future customer needs by establishing rapport through communications