Eva Melakuova Email & Phone Number

Toronto, Ontario, Canada

manages the Office of the Executive Directorserves as a liaison to the Board of Directors, Standing Committees and Senior Management teamssupervises Reception and contract staff

Toronto, Ontario, Canada

manages the Office of the Executive Directorserves as a liaison to the Board of Directors, Standing Committees and Senior Management teamssupervises Reception and contract staff

372 Bay Street, Toronto

69 Bloor St East Toronto ON

• led a team of four through the launch of the Practical Experience Reporting Tool (PERT)
• organized team schedule to ensure adherence to the departmental service level agreements, monitored volume, quality and timing of deliverables
• developed standardized process documentation for all team administrative tasks
• coordinated weekly meetings, agendas and team reports
• developed communication templates and organized webinars for students and their employers
• set up data analytics and monitored consistency of entered data

25 York Street, 11th Floor

• delivered excellent customer service to CMA students wishing to enroll in a variety of programs
• administered online and in-class courses to ensure students were correctly registered and awarded credits for successful completion
• planned annual course and exam schedules
• served as a liaison between facilitators and the training sites for the duration of the courses
• managed lecturers’, developers’ and facilities contracts, processed invoices, ensured billings were accurate and in line with negotiated rates
• revised program information, student handbooks and application forms, developed communication templates and website content

Toronto, Canada Area

• supported Vice President and her department of 20 in all day-to-day matters, managing essential tasks to ensure all deadlines and priorities were met
• on behalf of the Vice President, balanced competing priorities in scheduling meetings, managed her busy calendar and extensive travel requirements
• liaised between departments to ensure proper communication and reporting practices
• responded to and screened telephone calls and personal inquiries to maximize her effectiveness
• drafted spreadsheets and statistics, developed reports and presentations, organized itineraries
• tracked and summarized departmental vacation and sick leaves, coordinated employee onboarding process, reconciled expense reports

• planned standing committees and Board annual meeting schedule
• organized meeting logistics including facilities, meals and travel arrangements
• for each quarterly meeting, met tight deadlines preparing all meeting agendas and presentations, and recording minutes
• handled a high volume of calls and correspondence related to a change of employment and membership status
• assessed members’ unique personal situations using the existing regulations and policies as a guide, then communicated the decisions and action to be taken
• maintained corporate records related to the status changes, coordinated database adjustments, statistical reporting, accounts adjustments, tracking and filing

Toronto, Canada Area

Master Of Chemical Engineering, Water Purification

the 4-year degree involved studies of general chemistry and chemical engineering with specialization in water purification and waster.

High School Diploma

general high school education