- Assessed client needs through in-depth consultations to help highlight where client needs support to set appropriate goals for each client’s individual health needs- Worked one-on-one with clients to identify opportunities to change their behaviors to promote a healthy lifestyle and acted as clients’ accountability partner to keep them on track through regular check-ins- Communicated with clients in a respectful manner and followed HIPAA regulations to ensure client confidentiality… Show more - Assessed client needs through in-depth consultations to help highlight where client needs support to set appropriate goals for each client’s individual health needs- Worked one-on-one with clients to identify opportunities to change their behaviors to promote a healthy lifestyle and acted as clients’ accountability partner to keep them on track through regular check-ins- Communicated with clients in a respectful manner and followed HIPAA regulations to ensure client confidentiality - Utilized strong organizational skills to track client progress, identify health goals and set client action plan Show less

- Promoted to Sales Manager as a result of strong work ethic and exceeding sales goals in previous position - Met individual and team monthly sales goals (25+ new memberships sold/month)- Provided intensive coaching and feedback to help sales representatives (3+) convert leads into sales and reported sales team results into company system weekly-Trained new team members on the company sales process including how to sell memberships appropriately to potential new clients (i.e… Show more - Promoted to Sales Manager as a result of strong work ethic and exceeding sales goals in previous position - Met individual and team monthly sales goals (25+ new memberships sold/month)- Provided intensive coaching and feedback to help sales representatives (3+) convert leads into sales and reported sales team results into company system weekly-Trained new team members on the company sales process including how to sell memberships appropriately to potential new clients (i.e. writing membership contracts, responding to common questions, etc.) Show less

- Provided high level of customer service to all prospective and current members by greeting everyone in a friendly manner (in person, phone and email) and answering frequently asked questions accurately - Proactively contacted potential members via phone and email to book classes and sell memberships- Assisted in outreach events to help bring in new members leads and promote club services to the community

- Built rapport with patients before interviewing them for surgery and reviewed necessary documents for each case- Oversaw the pre-surgery “time-out” for all members of the surgical team to review pertinent patient information (type of surgery, comorbidities and potential complications) to ensure successful outcome for patient- Independently charted the status of each patient before, during and after surgery and reached out to family and other interdisciplinary hospital teams as… Show more - Built rapport with patients before interviewing them for surgery and reviewed necessary documents for each case- Oversaw the pre-surgery “time-out” for all members of the surgical team to review pertinent patient information (type of surgery, comorbidities and potential complications) to ensure successful outcome for patient- Independently charted the status of each patient before, during and after surgery and reached out to family and other interdisciplinary hospital teams as needed- Communicated with the post-op team about the surgery that was performed and relayed any outstanding information to ensure a smooth transition for patient recovery Show less

- Took customer orders accurately, noting any special requests or dietary restrictions on menu items- Collaborated with other employees to manage large events by preparing food service and drink orders efficiently- Provided high-quality customer experience by checking in with customers and taking action to correct any problems