A Patient Centric Platform Built For Dental Practice Growth

Amassed 780 sales in 12 months with a closing percentage of 29% which helped deliver more than $70,000 in revenue to the company.Implemented targeted customer engagement strategies resulting in an impressive 8% reduction in churn rate since joining the company.Increased sales opportunities (calls over 90 seconds) by 31% for the company by crafting impactful messages, employing diverse automation in GHL, and optimizing communication techniques.Drove a remarkable 6% average increase in individual sales performance across 4 teammates within one calendar year through the implementation of weekly interactive coaching sessions, regular one-on-one training, and friendly sales competitions.Established quarterly sales targets and guided the team to consistently achieve 86% of the set goals over 16 months.

Achieved a 25% increase in lead generation and a 15% boost in conversions through strategic GHL automation, leveraging personalized campaigns, trigger actions, split testing, and seamless integrations.Trained new Appointment Setters in programs such as Five9, Eliza, and Clickup which resulted in a 200% increase in quality appointments in my last 2 quarters with the company.Grew existing customer accounts by 39% over five quarters through exceptional customer service and effective sales techniques.Implemented cost-effective CRM (GHL) tagging saving the company over $2,000 of dollars by eliminating unnecessary outreach to unresponsive leads and non-viable prospects.Broke all-time company record with most appointments booked by phone in a single day with 58.

Developed and presented lesson plans to continue students’ educationApplied appropriate teaching strategies in the classroom with various skill levels. Ensured that classroom instruction is implemented and handled accordingly with school’s policies, goals, and objectives

• Daily team training and individual workouts during the week.• Represented the club at all competitions, media events and other team functions.• Visited local schools to promote various basketball youth programs.• Demonstrated commitment and responsibility to all facets of the club, players and staff alike.• Reacted to complex game situations quickly and effectively

• Daily team training and individual workouts during the week.• Represented the club at all competitions, media events and other team functions.• Visited local schools to promote various basketball youth programs.• Demonstrated commitment and responsibility to all facets of the club, players and staff alike.• Reacted to complex game situations quickly and effectively

-Assisted with program operations that included set up, break down and event management of games, tournaments and camps. -Facilitated requests made by front office staff, vendors, officials and others as needed-Resolved customer service issues or worked with the necessary supervisors to do so-Performed as the PA announcer for the home games of Men's and Women's senior teams-Utilized databases to register players prior to their season-Hosted parties for children at the Men's and Women's senior games

• Constructed league schedules for the season• Utilized and updated databases for team information• Used Excel to rank players by name, age and skill• Worked directly with club’s board members