Evan Zangakis Email & Phone Number

Philadelphia, Pa, Us

● Provide timely and accurate information in response to incoming customer support requests● Work closely with operations and business development teams to resolve customer support requests

Philadelphia, Pennsylvania, United States

Work with users of the PI System to investigate deep technical issues. Work in a fast-paced, team-centric environment with a strong emphasis on customer care. Author and maintain Knowledge base articles for technical limitations, known issues, and best practices.

Philadelphia, Pa

·Analyze spatial-temporal satellite data to risk-map the spread of the invasive Lycorma delicatula (Spotted Lanternfly).·Gather web data through autonomous python scripts to generate extensive location databases of areas of risk.·Develop an interactive web application of location databases for the Pennsylvania State Dep. of Agriculture.·Create example Google Earth Engine code for ecology paper co-authored with Dr. Matthew Helmus.

Philadelphia, Pennsylvania

·Lead a weekly recitation and distribute exams for a course in discrete mathematics. ·Engage with struggling students in a comfortable one-on-one environment during weekly office hours.

Philadelphia

My role as a product support engineer intern at OSIsoft was to assist customers with the setup, operation, and upgrade of their PI data management and analysis software. I developed technical knowledge, as well as strong communications skills. The problem solving and data analysis skills that I have developed in my studies of physics, as well as my background in emerging technologies and software developed in my studies of computer science, provided tremendous benefit in my transition into the job.

Philadelphia, Pa

·Guide fellow students in physics and mathematics concepts and material.·Mentored students in learning good study habits and note-taking abilities.