Evan Child Email & Phone Number

Provo, Ut And Seattle, Wa, Us

As Director of Text Analytics Enrichments, delivered 90%+ of projects on-time while leading seven teams and more than 60 software engineers, applied scientists, machine learning engineers, and contractors across four continents specifically focused on transforming the Qualtrics AI strategy for text analytics.Helped grow text analytics business by 70% YoY, from $40M to $68M primarily through product innovation and a 60% reduction of services setup costs, going from an average of $300k in services per deal to less than $120k by leveraging artificial intelligence and facilitating collaboration between Eng, PM, and UX teams.Led effort to establish roadmap for both near-term business objectives, as well as long-term product vision.Led six engineering teams in scaling the Qualtrics low-code, no-code xFlow platform (qualtrics.com/xflow), to drive more than 50 times growth since 2019 in total workflows and tasks executed per month, while supporting a 320% growth in monthly active users. Renewal rate research found that the xFlow product offering led to a 6-10% higher renewal rate from customers or around a $38M to $64M impact.Spearheaded migration of xFlow from a co-location facility to AWS over multiple quarters, ultimately lowering infrastructure and execution costs by around 20%, while simultaneously developing a workflow cost model to inform capabilities roadmap and minimum pricing structure.

Provo, Ut And Seattle, Wa, Us

- Generated more than $75M in net new revenue for the company by founding and leading a multi-disciplinary team that rapidly developed multiple solutions using the xFlow low-code, no-code platform to solve acute COVID-19 testing problems in March, 2020. Result was helping millions of people get tested, contact traced, and symptom checked.- Enhanced uptime from 90% to 99.9% for mission-critical ETL system operational profile by driving creation of improved monitoring, alerting, dashboards, and logging.- Led effort to reach 120% of hiring goal by standardizing interviewing process that resulted in bias reduction. Training process continues in place today, six years later.

Provo, Ut And Seattle, Wa, Us

- Championed developing custom solutions for Qualtrics clients by aligning sales, customer success, and support. Helped grow services revenue by 300% in three years while also helping improve the Qualtrics XM platform. Helped organization empathize with customer use cases to introduce an entirely new product suite to empower customers to drive their own user scenarios.- Focused on driving strategic planning for resource allocation across multiple locales, along with defining the architectural vision for our SaaS-based systems. These system powered the biggest names in the automotive, credit card, and heavy duty equipment manufacturing industries.

Provo, Ut, Us

- Taught “Intro to Computer Programming in C++” to students from a diverse set of majors at the BYU Salt Lake Center, consistently receiving student ratings 10-15% higher than average for CS Department.- Impacted students’ lives by helping them understand programming better and further developing my passion for mentoring and developing people. At least five students switched their majors to Computer Science as a result of my class.

New York, New York, Us

- Co-head of regional technology council of more than 400 engineers, establishing training baseline for Salt Lake, Dallas, and Sao Paulo offices and increasing frequency of and improving training attendance by over 175%.- This improvement in training resulted in greater employee satisfaction (+10 points) and therefore improved retention (+5% YoY), as measured by the annual employee engagement survey and attrition rates.- Led effort to increase report generation throughput by 400% by re-architecting mission critical reporting application, simultaneously resulting in a 25% reduction in help desk calls.- Grew both intern quantity and acceptance rate, going from three interns in 2012 to fourteen the next year.

New York, New York, Us

Us

- Led a software development effort for the successful pilot of a $20M+ project for the Norway office. Software helped identify critical data incongruity, potentially saving more than $500,000 in well modeling rework costs. Worked directly with internal customers to ensure satisfaction with both product and process.- Successfully drove the adoption of a software task estimation technique that resulted in 85% accuracy for software development task estimation over the course of 18-month project. The estimation technique was eventually utilized by 6 other software development teams within ExxonMobil.- Led the initiative to update critical software building infrastructure for a large software development project to an automated build system, resulting in greater than a 50% improvement in develop/deploy/test cycle.- Championed the implementation of pair programming that detected programming errors early in the development process and greatly improved the design of the application and individual components.- Analyzed an algorithm and implemented software improvements to increase the performance of a drilling application by over 40%.

Ms In Cs, Internet Security, Trust Establishment

Mba, It Management, Finance

Bs In Cs, Computer Science