Evan Poe

Evan Poe Email and Phone Number

Customer Service Representative @ Guardian Life
Medford, MA, US
Evan Poe's Location
New York City Metropolitan Area, United States
About Evan Poe

I am a tech enthusiast with a unique journey that has shaped my passion for cybersecurity. My journey began in college as a film and theater major, where I eventually pivoted into the tech realm behind the scenes of film production. From editing and production internships to a successful stint in sales, my career path led me to become a VR Technician. Facing a departmental shift, I made a pivotal decision to continue my career journey by entering the world of cybersecurity, attending Flatiron School.I hold a CompTIA Security+ certification and recently completed a capstone project involving an investigation of a simulated data breach and rebuilding a company's employee workstation standards. I bring a technical skill set encompassing the following:Operating Systems: Windows, Linux, Unix, Mac OS, Apple iOSServer Technologies: Remote Management, Virtual Machine, Back upNetwork Products: Firewalls, Routers, Switches, HubsNetworking Protocols: DHCP, SMTP, LAN, VLAN, WAN, VPN and Tunnels, DNS, SSH, RDP, SSLNetwork Defense Tools: IDS / IPS (Intrusion Detection / Prevention Systems), Honeypot, Nmap, Port Scanning Compliance: GRC (NIST 800-53, ISO 27001, HIPAA, GDPR, PCI-DSS, SOX), Risk ManagementComputer Programs: VirtualBox, Splunk SIEM, Rapid7, Nexpose, WiresharkCommand Language: Bash (Unix Shell language), RegexWireless Networking: WEP, WPA, WPA2, AES My career and education have honed not only my technical skills but also a range of non-technical skills such as communication, creative problem-solving, collaboration, teamwork, charisma, loyalty, learning capacity, and presentation skills.I am currently seeking a role as a Junior Security Analyst or Penetration Tester in the London or NYC areas, eager to contribute my skills and enthusiasm to an entry level role in information security.

Evan Poe's Current Company Details
Guardian Life

Guardian Life

View
Customer Service Representative
Medford, MA, US
Website:
guardianlife.com
Employees:
9833
Evan Poe Work Experience Details
  • Guardian Life
    Customer Service Representative
    Guardian Life
    Medford, Ma, Us
  • Digidems
    Digital Mobilization Technologist
    Digidems Jul 2024 - Present
  • Harry Potter New York
    Virtual Reality Technician
    Harry Potter New York Aug 2022 - Apr 2023
    New York, New York, United States
    • Troubleshoot and maintain equipment ensuring that all components are fully functioning to deliver premium customer experience• Observe and identify problems, establish theory of probable cause, test theory, remotely if possible• Account for all hardware inventory and audit regularly to prevent equipment problems• Log equipment issues and debug activities• Listen carefully to customer feedback, react accordingly and report input to continually enhance fan experience• Maintain experience appearance, accommodate special customer requirements if feasible
  • Harry Potter New York
    Sales Associate
    Harry Potter New York Sep 2021 - Aug 2022
    New York, United States
    • Actively engage customers and enhance their experience by learning their areas of interest, suggesting items that meet their needs, and helping them locate merchandise• Foster brand awareness and increase each sale by grouping complementary products, retrieving them from inventory if needed• Clearly communicate and demonstrate safety and compliance protocols firmly, positively, and cheerfully• Register and cash handling, ensuring all transactions are complete and accurate• Enhance customer’s visual experience by maintaining store appearance. Organize and tidy displays, replace depleted items
  • Esr 24/7 Esports Channel
    Editing And Production Intern
    Esr 24/7 Esports Channel Jul 2020 - Jan 2022
    Queens, New York, United States
    • Editing content using Adobe Premiere and Photoshop to make ready for 24/7 eSports programming department.• Research and confirm spellings of specialized terminology and proper names using Internet and/or phone, and document research.• Transcribe audio accurately.• Troubleshoot problems with and fix errors in caption and subtitle files.• Planning content in advance and liaising with different teams to execute on plans.• Operate cameras on set for in-house productions.• Assist in set up and strike of audio/visual equipment.
  • Bromfield Productions, Inc.
    Video Production Assistant
    Bromfield Productions, Inc. May 2019 - Sep 2019
    Braintree, Massachusetts, United States
    • Evaluated the customers' needs, made recommendations and collaborated with client to ensure message, brand awareness, product advantages were clearly communicated.• Effectively communicated with other employees and upper management to ensure complete care of customers.• Met numerous times during process with clients to deliver equipment and meet expectations. Contacted existing and newcustomers to discover their needs and to solicit work.• Followed up with customers ensuring their satisfaction with their videos.
  • Branch Line
    Server/Busser-Runner
    Branch Line May 2019 - Aug 2019
    Watertown, Massachusetts, United States
    • Prepare expo station, ensure ticket printers are working, maintain dry erase board.• Set up elements for service -stock polish silverware, drink trays, salt pepper sugar caddies. Have menu knowledge of all itemson menu to answer guest inquiries.• Assisted clients in understanding their available options and helped them select the right menu items for theirpreferences/digestive issues.• Have proper understanding of what each menu item looks like.• Employed knowledge of Wines to make appropriate pairing recommendations for meal. Clean, close down restaurant afterservice.
  • Wakefield Youth Repertory Theatre
    Assistant Stage Manager
    Wakefield Youth Repertory Theatre Jun 2018 - Aug 2018
    Wakefield, Massachusetts, United States
    • Provide leadership to campers in all areas and act as a role model in all areas of camp activities, including cleanliness, punctuality, chores, rules, and sportsmanship.• Supervise campers.• Organize and lead small and large group activities such as crafts, songs, games, and opening and closing ceremonies.• Identify and respond to camper behavioral issues, and report concerns to camp leadership.• Assist in maintaining daily incident reports, logs, and daily attendance reports.• Build paint and assemble sets and backdrops for each scene of production.• Operate props and lighting responding to change signals when needed during live performances. Physical ability to lift andcarry heavy loads, climb ladders, and set maintenance.• Collaborate with co-workers on set designs and costumes.

Evan Poe Education Details

Frequently Asked Questions about Evan Poe

What company does Evan Poe work for?

Evan Poe works for Guardian Life

What is Evan Poe's role at the current company?

Evan Poe's current role is Customer Service Representative.

What schools did Evan Poe attend?

Evan Poe attended Flatiron School, Lafayette College.

Who are Evan Poe's colleagues?

Evan Poe's colleagues are David Arnold, Mike Rossiter(W), Rob Harold, Brent Mccann, Megan Herbine, Guardian Ltd, Cameni Ramkumar.

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