Evan F. Email & Phone Number

• Managing Microsoft Intune for Mobile Device Management, for BYOD and corporate-owned devices.• Support large-scale mobile device deployments larger than 3k devices• Strong understanding of designing and supporting mobile device platforms (iOS and Android) in both corporate and BYOD deployment scenarios.• Securing both mobile devices and managed mobile applications.• Understanding of Microsoft conditional access concepts and best practices for implementation • Managing contacts, budgeting, cost analysis, and vendor relationships with top 3 cellular carriers• Managing a MacOS environment in a Windows-dominated environment via Kandji• Various Exchange Admin responsibilities such as Distribution List Creation, Account (user/service) creation, and server management.• Maintain and create SAML SSO connections• Administer all facets of the Office 365 suite of products• Continuously create, maintain, and adjust automated workflows to reduce time spent on routine tasks via Powershell, Bash, Graph API, MS Flow/Powerapps

Phoenix, Arizona Area

• Setting up and manage Microsoft Intune for Mobile Device management, for BYOD and corporate owned devices.• Supporting over 220 mobile devices and growing• Setting up a Jamf environment in a Windows dominated environment• Responsible for phone, remote, and on-site end-user support for over 3000 users. Directly support 3 offices (1 local, 2 remote) with over 100 users, and responsible for asset tracking.• Regained control of a large office that was without IT support for 2 years. Replaced, recycled, rebuilt outdated hardware. Resolved any other outstanding issues within the Phoenix office.• Resolved issues with laptops, desktops, software, hardware, network connectivity (wired/wi-fi), mobile & desktop.• Part of the IT Think Tank group within the company. We have come up with solutions or tasked with research for several technical issues or improvements for the company (WebEx Outlook Fix, researched BitLocker pin screen on HP machines, driver updates via SCCM, and others).• Tasked with managing various projects, under strict timelines and budgeting.• Created/maintained the “ITS Dashboard”, this tool is a “one-stop-shop” of information (software licensing/location, useful links, server locations). With hopes that this could grow into a multi-department dashboard within IT, with other features and information.• Supporting the role out of Full Disk Encryption (BitLocker) companywide, via SCCM push, rebuilds, or computer replacement.

Phoenix, Arizona

- Lead GIS/CADD for any mapping or graphics needs for planning department, as well as any needed graphics for other departments.- Creating documents for presentations, proposals, 3D renderings, and final deliverable- Main resource for any technical knowledge about any upcoming technology that could benefit the department.- Troubleshoot and resolve issues for the Director of Planning and other team member’s computers quickly- Instrumental in push for ‘Cloud Management’ and creating project websites via SharePoint.In addition to planning duties, I became interim IT support for an office of over 70 people, problem solved multiple server/network issues, and workstation complaints.- Set up new workstations, for new employees and upgrading computers for current employees- Inventory/manage current hardware/peripheral for office needs.- Understand software needs for different departments.

Phoenix, Arizona

- In charge of organizing and maintaining digital storage of photos and videos.- Assisted with computer/server issues for sales team and management staff quickly with little to no downtime.- Deployment and set up of new machines.- Maintained and updated company website.- Photographed new products for company website, and created product spotlight videos.- Design graphics for marketing/promotional/sales/social media

Mundelein, Illinois

Real-life application of course knowledge to land planning, zoning ordinances, and review of Comprehensive Plan 2012 in addition to on-site education of economic impact of site-specific planning and development. Worked directly under Director of Planning and Development

Schamburg, Illinois

- Assisted with computer/server issues for management quickly with little to no downtime.- Refined technical skills in network management.- Set up and deployment of new computers, printers, servers.- Data-entry for website- Photographed new products for sale on company website, as well as product spotlight videos.- Created graphics for marking/sales/social media

Wheeling/Mundelein Il

- Was top part-time sales person for district, and top sales person for store.- Guided customers on most appropriate hardware for their needs.- Worked with customers to troubleshoot technical issues of computers, printers, monitors in person and over phone.- Upgraded hardware and fixed customer’s computers, often leading to repeat customers.- Created tasks that would help streamline process.

Bachelor Of Science In Planning

Minor

Minor