Evan Williams Email & Phone Number

Marion, IL, US

Waukee, Iowa, United States

- Provide basic configuration and operational support of telecommunication systems- Perform routine adds, moves, and changes for phones, numbers and lines- Enter and manage carrier tickets for service outages- Provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems, malfunctions of all phone and PC related.

Des Moines, Iowa, United States

- Responsible for monitoring cellular backhaul, fiber, and modem customers- Engage multiple carrier customers to ensure integrity of service level agreements including bandwidth, fiber to cellular towers, and maintenance notifications

Des Moines, Iowa Area

- Responsible for monitoring all of Mediacom's network within the Network Operations Center (NOC) and reacting to alarms/events generated within an infrastructure monitoring platform- Engage technicians and/or third party vendors regarding issues on Mediacom's network to include: fiber damage, Internet, video, and VoIP outages, and carrier outages- Relay.

Marion, IL

-Interact with multiple Mediacom customers per shift to identify and solve issues with equipment and coaxial cable running from tap to customer-premises equipment (CPE)-Provide in-home troubleshooting of CPE including modems, cable/TiVo boxes, and home phone-Use cable meter to measure signal strength such as downstream and upstream on DOCSIS channel as.

Marion, IL

-Maintain classroom professionalism to students -Developed skills for classroom management-Addressed any impromptu issues that occurred in the classroom-Have a thorough continuity report for regular teacher

Marion, IL

-Perform installs for satellite internet (router, mount, satellite)-Perform installs for both indoor and outdoor security cameras -Perform site checks to acquire signal strength data-Run Ethernet cabling across attics, crawlspaces, ceiling trusses, etc.-Perform labor such as accessing roofs and/or attics to work on installation-Create Ethernet cable ends.

Carbondale, IL

- Assist clients with various technology issues in-store- Recommend computer & tablet services to clients as needed - Perform function checks on returned devices to insure open-box quality - Create tags in computer system to record all client activity during shift- Attended 4-Day Geek Squad Induction Training (March 13-16th, 2017)

Carbondale, IL

-Work at various Student Center events needing A/V equipment as well as operate Auditorium and Ballroom laptops, projectors, and lighting. -Other duties include pre-setting various events by setting up extension cords, podiums, laptops, projectors, media carts, speakers, and remote clickers prior to the event. -Additional duties include completing a.

Carbondale, IL

-Responsibilities included set-up of all IT equipment (laptops, tablets, accessories) for orientations-Led "Saluki Technology" session during 2015 orientation to teach students how to navigate main SIU websites including SalukiNet and SIU Online. Also informed students about SIU Office 365 email, Mobile Dawg tablets, Debit Dawg, campus printing, and.

Carbondale, IL

-Trained with co-workers for 3 months to develop leadership skills and understand the structure and required duties for New Student Orientation. -During orientations we helped answer questions from parents, guardians, and new students.-Orientation leaders also led groups of students, and directed students to their advisement appointments and gave campus.

Marion, IL

-Ensured safety and order for the kids in the Fun Zone and rotated positions on daily basis for the multiple giant inflatables. -Held supervisor position for 2015 season. -Supervisor duties included: handling all wristband sales, creating monthly schedules for all workers, and oversee all activity in the Fun Zone-Worked throughout the summer during the.

Bachelor Of Science (B.S.), Engineering Technology, General, Gpa: 3.038

Activities and Societies: Air Force ROTC Silver Wings New Student Programs - Orientation LeaderCurriculum in Engineering Technology.

High School Diploma

Activities and Societies: Friends In Christ Jazz Choir Marching Band