Evelyn Jackson Email & Phone Number

Redmond, Washington, US

• Sr. Instructional Designer and Video Producer at Microsoft
• Developed Azure Data and AI Sales Play Immersion Required Readiness for Data & AI Specialists with innovative role-playing videos for field sales worldwide. Lead designer for all readiness programs for Azure Data & AI.
• Integrated Planning Program Manager for WW Services at Microsoft: Supporting functions for WW Chief of StaffSr. Program Manager for Global Leadership Development at Microsoft
• Implemented new Global Senior Leadership Development course, Leading at Scale, achieving course impact score of 5/5 Sr. Consultant, Onboarding Training and Sales Enablement at MediaPRO
• Developed and facilitated new Sales Onboarding program, achieving 4.8/5 average in satisfaction survey results and leading to a 50% increase in productivity goals, and reducing new hire time to full productivity by 75%
• Increased product knowledge across sales team consisting of over 20 members by developing and administering accelerated required certification program in 30 days, resulting in an average score of 93%

Redmond, Washington, US

• Developed global learning strategies and led implementation of sales enablement programs for worldwide field roles while expanding opportunities for development of selling capabilities through role specific quality.
• Designed, developed, and implemented workshops using all methods of adult learning designed to deliver significant business impact such as increasing sales, drive business growth, improve performance, and facilitate.
• Significantly improved business efficiency and reduced time spent away from customer/partner by developing and implementing new training portal available to all worldwide field roles designed to allow for easy access.

Redmond, Washington, US

• Through the influencing of key internal and external executives, was able to acquire and manage a $500K budget dedicated to the support of new program start-up and maintenance
• Conceptualized, initiated and facilitated new, innovative approach to sales account planning readiness for 10 worldwide Key Telco Account Teams through change management, training and coaching, leading to an increase.
• Consulted and advised senior leaders regarding best practices for team sales that led to a 30% increase in team performance and improved customer/partner satisfaction, resulting in new joint business value opportunities
• Developed and implemented global learning strategy and framework for over 4000 sales team members representing 80 different roles

Redmond, Washington, US

• After conducting needs analysis, designed, developed, implemented and performed evaluation on new Competitive Initiatives’ Curriculum and training materials, achieving 4.3+/5 in satisfaction
• Directly managed, developed, and facilitated the continuous improvement of 6 team members
• Developed clear role readiness paths for 7 global sales field roles, leading to an improvement in overall business efficiency
• Designed and produced worldwide classroom and eLearning courses, achieving a 4.4/5.0 in evaluation and impact scores

Bucharest, RO

• Lead Sales and Learning Solutions Consultant for Microsoft client; designed learning solutions, adoption/communication initiatives, assessment/business impact, learning path development and curriculum design
• Awarded Convergys Sales Award for Top Performance Consultant in Q1, March 2004

• Established direction and developed new e-learning services at KPMG Consulting for Fortune 1000 Communications, Content and Cable customers
• Lead Learning Solutions Designer for global sales readiness for Microsoft
• Lead Instructional Designer for partner education program for Sterling Commerce
• Managed a team of 3 junior consultants

Amsterdam, NL

• Guided E-Learning Solution Sales with customer-facing proposals and presentations
• Performance manager for junior consultants
• Designed and directed establishment of first interactive television certification program
• Administered change management for HR initiative at large metropolitan cable company
• Presented best practices at several industry conferences motivating others to achieve excellence

US

• Established strategic direction exceeding revenue expectations by 50% and led new start-up business of multimedia services for State of TN serving government agencies and university faculty
• Created and designed nationally recognized program for implementing Community Oriented Policing in an eight-state region through change management; Winner of Presidential Points of Light Award

US

Assistant Professor of Speech, Communications, Broadcasting and Multimedia Development at Marshall University, Ohio State University, San Francisco State University and University of Tennessee

Doctor Of Philosophy (Ph.D.), Communications

Master Of Arts - Ma, Communication And Media Studies

Bachelor Of Arts - Ba, Communication And Media Studies