Everton Soares Email & Phone Number

I'm thrilled to start a new challenge at BigID, an amazing company with a fantastic product. Looking forward to the journey ahead and all the opportunities to grow and innovate. Let's make great things happen!#NewBeginnings #Excited #BigID #NewChallenge #Innovation

Guararema, São Paulo

Managing SAP project implementation Projects for Production Planning area, responsible for planning the integration, developing project charters, collecting requirements, identifying stakeholders’ expectations, influence, impact.Coordinating rollout and critical enterprise processes, performance, and quality indexes.Resolved conflicts and negotiated mutually beneficial agreements between parties.Actively listen to customers, handle concerns quickly, and engage teams to solve major issues.Led projects and analyzed data to identify opportunities for improvement.AchievementsProgram Manager for Latam ERP upgrade.Rollout ERP global system upgrade for the inbound areaSAP Fiori for the commercial departmentSolutions to support hedging and system cash

Brazil

Responsible for creating and maintaining detailed project plans, including milestones, deliverables, and resources;Perform risk management, scope management, and issue management for the Projects;Creating process procedures and standard metrics;Produce standard Project status report and perform budget tracking on a weekly basis as required;Lead project team which included resources from the client, third-party vendors, and internal (local and offshore). Main projects delivered, Application integration middleware tool based on Enterprise Service Bus and Service Oriented Architecture, Warehouse automatization, safe room to store backup media, MS Project Server.

Brasília Area, Brazil

Working for Security and Defense department, managing schedule, assure requirements were validated and integrated tests were executed according to the project management plan. work with stakeholders' priorities and demands, analyze impacts on other projects and manage risks, review current work performance data in order to make decisions. Validate scope getting the final acceptance of the product or service and hand off the complete Project.

* Team Lead for IT Infrastructure area, transitioning the support Linux Unix services from the USA to Brazil, getting all the knowledge and bringing to the new support site. * Project management for Linux and UNIX Server team, where the business critical application were hosted * Coordinating server outages, at a global level, managing teams, business third party the regional site teams. * Teach Lead in information security audit in the critical servers, where the SAP ERP was hosted. * Design work process flow for the problem, incident, and critical incident * Focal point attending project meetings and cascading objectives for the teams

* Senior Analyst in the Primary Support Center, firs level support team, follow-the-sun coverage (Brazil, China and Russia); Crisis, Problems, Incidents and Change Management; Monthly Analysis of Critical Incidents and Whiteboards auditing; * International support, mainly to the United States, Mexico and Europe; Analysis of results through Business Objects tool; Projects: - Knowledge Transfer between USA and BRAZIL

Serivice desk primary support and local site support Tech lead for desktop refresh project, where we had to set agreements with customers and migrate their machines, migration package was hosted into servers and was done throughout the night in order to minimize customer business impact and productivity.

Postgraduate Degree, Information Security Management

Post Graduation, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Computer Science

Computer science, the study of computers and computing, including their theoretical and algorithmic foundations, hardware and software.

Graduation - Bachelor, Computer Science