Process office Project manager: diagnostics ( current processes, new processes); implementation (of the improved processes or new processes, quality control, methodology support); analytics (CTQ, business processes modelling, cost calculation, data visualization)

Transformation and Change Management

sales-support functions;policy administration coordination, control and managementbad debt control;archive management;strict accountability forms management;ensuring smooth business interaction between sales departments and policy administration department for efficient database fulfilment and financial reports results; standardization of business processes at branches of the region "Center" (13 cities)cooperation with policy administration department on federal level

insurance and credit broker company with numerous branches within Russia, MoscowResponsibilities:participation in company's start up, including business plan writing; training and coaching center control; organization, management and sales support of PoS in Moscow city; standardization of business processes at branches, PoS;co-operation with regional representative offices with regards to implementation of company standards in sales' process; ensuring smooth business interaction between company departments for efficient sales process; coordination of work with regards to writing and implementation of the technical project for creation of "client and transaction" data base; and department management, coordination and control.

department setup, personnel selection and training, working out and implementation of the motivation system;working out, implementation and optimization of the business process; andworking out, implementation and optimization of sales reports system at the company.

risk management for Rolf group of companies property; risk management for the dealers;agency contracts between broker and insurance companies;holding of tenders for property insurance;developing new insurance products with the insurance companies partners, document and finance circulation; and loss rate analysis, developing and implementation of preventive measures for decreasing loss rate.