Ezra Gildesgame Email & Phone Number

New York, Us

New York, Us

New York, Us

Cambridge, Massachusetts, Us

Growing HubSpot's business past $1 billion in ARR by helping people evaluate, purchase and succeed with HubSpot through rigorous optimization (product-led growth) inline with our Growth team's principles:- Our users are people, not just metrics or a stage in our funnel.- High-quality growth comes from solving user problems, not tricks or “growth hacks.”- The best way to solve user problems is by understanding our users’ behavior and motivations.- To effectively understand users we need clear learnings and clean data.

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Stamford, Ct, Us

- Shipped KAYAK's single highest impact mobile search experiment- Launched KAYAK’s first major new flight search product in years, repurposing an existing predictive machine learning model in order to help users instantly find trips that match their schedules with fewer searches- Rigorously optimized KAYAK’s mobile apps and website. Some highlights include:-- Increased flight bookings per user by 3% through lightweight home screen personalization-- Increased iOS push notification permission grant rate by 21%-- Increased trip sharing by 142% and streamlined the recipient experience-- Increased users viewing their trip post-booking by 200%-- Eliminated customer support inquiries about top usability issues- Made KAYAK a part of every trip for [large number] of new users by convincing them to connect their inboxes to KAYAK, automatically importing every reservation- Facilitated collaboration in a distributed team based in Cambridge, MA, USA and Berlin, Germany with members from 11 countries- Helped everyone “travel like an expert” by conceiving and launching travel assistant features including gate-to-gate layover walking directions, one-tap airline check-in across 46 airlines, and personalized travel stats- Shipped design improvements to KAYAK Trips, a primary retention driver, driving key metrics and leading Apple to feature it in the 2018 WWDC on-stage demo (http://bit.ly/kayak-trips-wwdc)- Mentored teams on experiment design and identified fixes to in-house experimentation platform- Empowered teams with access to data, leading trainings on analytics tools and best practices

Arlington, Virginia, Us

Conducting user research projects for Perfetti Media's clients including Udemy, the online learning platform.

New York, Ny, Us

New York, Ny, Us

At SeatGeek, I worked across Android (9,700 reviews, 4.3 star avg), iOS (3,700 reviews, 4.5 star avg) and web on several initiatives, including:- Improvements to the checkout workflow and payments infrastructure powering > $100M in consumer event ticket sales- In-app event ticket delivery and user-to-user ticket transfers- Development of a marketplace allowing anyone to sell event tickets

Boston, Ma, Us

August 2011-August 2014: Product Manager & Engineering Lead, Drupal Commons- Led the re­design and re­architecture of Drupal Commons, a collaboration platform for online communities, resulting in: -- Adoption by over 2,000 online communities including the Grammy Awards, Cisco and Wizards of the Coast -- 77% year­-over-­year growth in revenue over the previous version of the product -- Recognition by Forrester Research as a leader in the social business software category -- Increased open source contributions to the platform -- Features to facilitate creation and discovery of user­-generated content includingalgorithmic content discovery, faceted search powered by Apache Solr and mobile supportAugust 2014-May 2015: Product Manager, Acquia Cloud- Drove improvements to the user experience of Acquia Cloud, Acquia's flagship hosting platformthat provides 90% of company revenue exceeding $100 million/year- Conducted research studies on­site with customers and other Drupal users including eBay,Twitter, Tesla Motors and NBC Universal- Launched Acquia’s customer research program, introducing ethnography, user personas andweekly usability studies across Acquia’s product lines

I have been active in the Drupal community as a project maintainer of some of Drupal's most popular extensions, powering tens of thousand of websites, co-organizer of the 2,000+ person NYC Drupal group, and have presented at dozens of Drupal conferences since 2007 including as a keynote speaker at DrupalCamp Phoenix, SANDCamp and DrupalCamp Asheville. I enjoy making presentations that help people improve their engineering and open source collaboration skills.

Burlington, Ma, Us

- Led definition and development of COD, an open source platform powering interactive conference websites for tens of thousands of attendees - COD provided 50% of company revenue within one year after launch, contributing to GVS’ acquisition by Acquia, the fastest growing private software company in the 2012 Inc 500- Developed COD incrementally: Started by designing a conference registration workflow simplifying group registration and checkout, then expanded to other features after validation- Lead engineering on a five-person product team responsible for improvements to Economist.com, including the creation of a polling feature run by editors and used by thousands of readers- Partnered with Economist Scrummasters to introduce a Scrum-based development process with teams in three time zones- Co-authored and sold a series of tutorial e-books for Drupal site builders- Contributed to the scoring algorithm for “Certified to Rock,” an automated certification tool that uses publicly available data to score thousands of contributors to the Drupal project- Additional customers and projects include: Intel Open Technology Center, Harvard Magazine, MeeGo Conferences, 2011 Powershift Conference, TopNotchThemes (flagship e-commerce site)

Boston, Ma, Us

Product and technical advisor to the CTO on building an open e-book platform which grew to serve approximately one million students and 2,500 institutions, receiving $37.5M in funding.

Boulder, Co, Us

Extensive Drupal module development on a range of projects. Code reviewed and advised team of engineers new to Drupal on development best practices.Select projects: - Popular Science (PopSci.com)Data import and Code reviewStanford University Cyberlaw Department- Site build-out based on complex Panels and Views Implementation (Drupal 5)- Red Blue AmericaA debate site for the Scripps News service. Development and site architecture.Our Brisbane http://ourbrisbane.com- Enhanced Fivestar module to allow rating via CCK widget on multiple Voting API axis resulting in patches integrated back into the Fivestar module

Mountain View, Ca, Us

Summers 2008, 2011, 2012:- Mentored students in Brazil and India on contributions to the Drupal project including an API and UI for configuring sequences of user onboarding calls to action- As a developer, enhanced Drupal’s Nodequeue API and authored several extensions- Subsequently became the primary maintainer of Nodequeue, powering 40,000 websites

- Handled booking with agents, managers, bands and conducted related research- Maintained & improved organization and accessibility of records of previous events (tickets sold, drinks purchased etc.)- Updated and maintained company website using proprietary content management system- Composed training literature for new employees, interns- Updated centralized events calendar based on changes made during meetings

- Worked closely with software designers to troubleshoot and improve compatibility of their software, including integration of multiple propriety server applications, point-of-sales and payment-card systems- Provided at-home training and support for company principals- Diagnosed and repaired critical issues with IP network and applications during peak business hours- Traveled to out-of-state locations to troubleshoot and repair point-of-sales systems- Created a standalone Microsoft Access program to track service calls and improve coordination between technicians working different shifts- Administered Windows 2000 Server on network of Windows 2000, 98SE workstations