Fabio V. Email & Phone Number

Oakland, California

Microsoft 365 Design and Project ManagementExchange Online MigrationsAzure MFA DeploymentsAzure Virtual Desktop DeploymentsFile Server to SharePoint Online Design and MigrationsIntune DeploymentsLast line of support for Office 365, Exchange, RDS, Active Directory, and anything else you can do online.

Houston, Texas Area

• Primary responsibilities include the design, engineering and consultation of small-to-medium-size customer environments with an emphasis on Windows Server, Exchange and VMware ESXi implementations.• Work closely with sales staff as designated pre-sales engineer to design tailored solutions for new and existing customers• Subject Matter Expert and Technology Evangelist of company services such as Infrastructure-as-a-Service, Backup-as-a-Service, Exchange Migrations and Deployment, and Active Directory Design, Problem Resolution and Server Hardware sales• Design, implement & support Disaster Recovery and Backup Solutions using VMWare, Avamar and Veeam software platforms• Technical lead and daily operating systems management of Windows Servers, Active Directory and VMWare ESXi 5.5 virtual infrastructure for customers and internal operations• Capacity and resource planning of virtual infrastructure, assessing network risks and contingency planning for both internal company systems and customer networks• Work closely with all internal IT business units to rapidly develop, deliver, and monitor infrastructure solutions for new and existing customers• Provide Tier 3 level support on Exchange, Active Directory, Windows, and ESXi to IT team members and global customers • Configuration and maintenance on a plethora of customer and internal hardware such as Cisco UCS Servers, Dell VRTX and PowerEdge Servers, EMC Data Domain, Avamar and VNX 5300, QNAP and Synology NAS(s), Overland Tape Libraries and SonicWall TZ series firewalls• Implementation and maintenance of network management software such as Veeam One, vCenter Operations Manager and Kaseya• Researching, analyzing and implementing software patches or hardware changes to fix any network deficiencies • IT Support relating to critical issues with internal systems and network infrastructure • Remote access solution support: VPN, Terminal Services, and Citrix

Houston, Tx

• Monitored, managed and supported various platforms and devices in a 3000+ workstations, 15+ servers Windows environment.• Provide Tier 3 level support to IT team and campus staff• Implemented Solutions to meet Texas State educational requirements for grants and various other school based programs

Houston, Texas Area

• Directed and implemented solutions for archiving and restoring company data for a 200+ server environment in 3 locations• Provide comprehensive third level support for desktop and server related issues for internal and remote locations.

Katy, Tx

Ensured network reliability and responsiveness to over 30,000+ customers by identifying and resolving various server, network, remote access, and routing problems. Maintained open dialog with management about network issues, technology direction and resource acquisition. Provided third level support for call center and regularly responded to customer suggestions and feedback.

Houston, Tx