Fadilat Usman Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Through TRIEC, we provide support to newcomers by helping them expand their professional networks and understand the local labour market. This is in part to helping people feel more connected to the community and expanding their networks to finding sustainable employment in their field.

Canada

• Organize and facilitate client intake, resume workshops, mock interview, job fairs and hiring events ensuring seamless scheduling and executions.• Achieve favorable outcomes for majority of caseload, facilitating gainful employment or enrollment in training programs.• Coaching and matching job-ready skilled immigrants with established professionals in a similar occupation through TRIEC. • Perform detail intake assessment to gather client information and developed personalized action plans, to support clients job search.• Manage an active caseload of 300+ clients, emphasizing meticulous case file management and follow-ups.

Vaughan, Ontario, Canada

• Maintained meticulous compliance in client records, ensuring legal requirements were met and data was accurately recorded.• Worked with client on a 1:1 basis to develop an individualized action plan, including activities within the Pre-Employment phase: life stabilization supports, exploring labor market information and resources alongside the client to understand and validate their employment goal leading to appropriate skills enhancement and skills assessment activities. • Kept current with prevailing labor market conditions as well as new developments within the local and regional labor markets by maintaining current knowledge of legislation, community services, resources, policies and programs, procedures and issues affecting client's population. • Collaborated with Job Preparation Counselling for referral of job-ready clients by meeting in advance to support the progression of the client's plan into the next phase(Employment Preparation).• Responded to emergency situations involving clients by assessing the situation and implementing solutions (e.g contacting and making referrals to community agencies such as food banks, shelters, Ontario works/ ODSP).• Resolved conflict situations involving clients complaints through active listening, negotiating and providing supports and guidance to reach mutual agreed upon service plan.

Ontario, Canada

• Assisted client in obtaining meaningful employment through 1:1 job preparation support.• Advocated for and promoted client's skills set to employers, ensuring fit for both the employer and client to support positive employment outcomes.• Provided guidance and support to clients on recommended next steps relating to skills enhancement to support their progress towards their employment goals, including but not limited to short-term skills training/upgrading, apprenticeships, Second Career, etc.• Collected employers' document to evaluate information and determine eligibility for financial incentives. Updated, revised and prioritized clients service plans in conjunction with clients in accordance to legislative requirements in response to clients changing circumstances.• Developed and maintained relationships with community agencies, community partners and employers in order to communicate policies, procedures and company legislations.• Ensured responsible expenditure of company/government funds by monitoring and reviewing eligibility, amounts of assistance and incentives entitled to each client. Made adjustments when necessary to reflect changes in client's status (e.g employment, training, financial and medical etc) and issued funds to client.

Diploma, Social Service Work, 3.9

Postgraduate Degree, Human Capital Development

Bachelors Diploma/Degree, Public Administration