Fahad Mujahid Email & Phone Number

St. Petersburg, Florida, Us

♦ Advise clients on banking products, securities-based loans, and cash management solutions.♦ Structure loans by determining appropriate loan-to-value (LTV) ratios, interest rates, and collateral requirements.♦ Collaborate with internal teams (risk, legal, compliance) to ensure client needs align with institutional guidelines.♦ Analyze client portfolios and assess risks, including collateral valuation and market fluctuations.♦ Ensure that all activities related to client accounts and transactions are in line with industry regulations (such as KYC and AML).

London, Uk, Gb

♦ Analyzed consumer, commercial, and mortgage loans to ensure regulatory compliance.♦ Validated LAR data for 100% accuracy, reviewed HMDA/CRA files, and reported discrepancies, suspicious activities, and compliance risks.♦ Conducted KYC due diligence, including risk profiling for trusts, LLCs, and corporations.♦ Stayed current with regulatory updates (e.g., Regulation B/C/Z, Fair Lending Laws).

Karachi, Sindh, Pk

♦ Received recognition for improving borrower satisfaction (+30%) and exceeding targets.♦ Reviewed creditworthiness using FNMA/FHLMC guidelines and investor overlays.♦ Reviewed appraisal reports, title reports, surveys, credit reports, credit agreements, promissory notes, securities lending agreement, and applicable ratios.♦ Proficient in AUS systems and platforms like Encompass and Uberwriter.

♦ Provided solutions to the client's financial needs and maintained an accurate database.♦ Identified and developed sources of potential clients and gained a commitment to purchase.♦ Implemented various strategies to achieve monthly targets. Also verified and scrutinized documents.♦ Documented client complaints and how they were resolved for future reference.♦ Took appointments for clients for inspection, and scheduled inventory pickups & deliveries with vendors.♦ Controlled inventory from ordering supplies and commodities to placement.

Glebe, Nsw, Au

♦ Received, processed, and verified the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders.♦ Ensured and provided quality service to both internal and external customers.♦ Resolved product or service problems by clarifying the customer's complaint; determined the cause of the problem; selected and explained the best solution to solve the problem; expedited correction or adjustment; followed up to ensure resolution.♦ Prepared product or service reports by collecting and analyzing customer information.

♦ Answered, solved, and resolved all customer inquiries.♦ Worked on a company-unique software to transfer balances, update account information, and unlock any activity that caused the customer to sign off from online banking.♦ Provided excellent customer service, and educated customers on the benefits of banking at GTE Federal Credit Union.♦ An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.♦ Commended for the initiative, persuasiveness, intense customer focus, and dependability in performance evaluations.

♦ Used company list to call clients whose accounts were 30, 90, & 120 past due in an outbound environment.♦ Worked on team complex projects, resolved issues with past due accounts, and helped other team members with any complaints that customers had with their accounts.♦ Followed up on client's billing disputes.♦ Performed desk reviews each month to ensure collection goals and deadlines were met.

Bachelor Of Science (B.S.), Finance, General

Associate Of Arts (A.A.), Business Administration, Management And Operations

High School Diploma, Business Administration And Management, General