Faisal Amin Email & Phone Number

Mclean, Virginia, United States

- Outreach Campaigns: Conducted proactive outreach through targeted phone and email campaigns, effectively engaging potential clients and driving results by setting meetings between end user and resellers. - Stakeholder Coordination: Facilitated seamless communication and collaboration between vendors, resellers, and end users, ensuring alignment and.

Richmond, Virginia, United States

- Connecting with customers over the phone and web to gauge their situation and act as guide with aim to provide according solutions. - Gathered knowledge of vast CarMax inventory, programs and resources in order to provide most efficient recommendations. - Provide seamless transition between remote assistance and in store interactions, assuring that each.

Henrico County, Virginia, United States

• Conducted cold outreach and partner relations through email and phone campaigns by effectively researching and validating information through use of CRM software, social media and news alerts.
• Strategically plan outreach campaigns with sales executives and managers across different locations in order to transition leads to sales and build valued partnerships.
• Effectively communicate through multiple channels between contacts and team by managing multiple schedules, time and utilizing key organizational skills.

Glen Allen, Virginia

• Provided world class customer service which resulted in an increase in overall customer interaction by providing tailor fitted solutions.
• Gained critical observation and listening skills over span of 3 years by understanding the importance of attention to details.
• Garnered the ability to analyze obstacles in order to determine technical, functional or process needs by keeping composure in tense situations
• Demonstrated versatility by effectively multitasking and catering to multiple customers and instances of need by gauging situations and acting in accordance

Richmond, Virginia Area

• Chosen as 1 of 2 individuals out of a candidacy pool of 100 students to develop and understand social media management and event service planning.
• Effectively managed events for VCU’s academic and outdoor spaces by understanding university scheduling polices and event/meeting management practices.
• Developed social media strategy for department gauging social media landscape and forecasting trends.
• Increased interactions on social media platforms such as Facebook, Instagram and Twitter for department by gauging student interests and interactions.

Richmond, Virginia Area

• Researched and wrote basic news releases, media alerts, and general content for VCU News
• Participated in team meetings to assist in developing strategy and direction through lens of a senior student.
• Assisted in general office and project support for entire team in order to meet deadlines.

Woodbridge, VA

• Increased customer financial well being and share of wallet by establishing rapport and providing unique customer service.
• Provided account services and processed needs by daily operations in efficient and effective manner.
• Cross-sold and referred financial services by answering inquires and gauging customer needs.
• Preserved customer confidence and protected bank operations by complying with proper bank operations and security procedures.

Manassas, VA

• Expanded pipeline and generated more revenue by utilizing sites such as AutoTrader, Cars.com, CarGurus, CarsDirect, and TrueCar.
• Generated qualified leads and provided assistance and guidance to maintain monthly sales quota of 7-10 sales for 6 employees over 3 locations from said leads by providing detailed clientele list to sales team.
• Composed online advertisement through different platforms resulting in more customer traction by way of digital media.
• Created and maintained scheduling of 6 employees across 3 locations through effective communication channel.
• Upheld daily goal of 150-200 cold calls generated over multiple platforms by sticking to efficient routine.

Queens, New York

• Reduced internal and external shrink through effective means of monitoring CCTV footage
• Provided exceptional customer service as acting customer liaison by answering all inquires accordingly
• Evaluated all situations related to shrink and disruptive behavior detrimental to customer and associate environments by Gathered and investigated information on all accounts and acting in accordance to company policy.
• Preformed daily, weekly, and monthly audits to insure company and business standards by routine manner.

Bachelor Of Interdisciplinary Studes, Connected And Applied Communications, 3.0

Associate Of Science (A.S.), Business Administration And Management, General, 3.0