Faress Darhali Email & Phone Number

Richardson, Texas, United States

Richardson, Texas

Experienced vCIO with over 10 years of experience in digital transformation. Excellent reputation for resolving problems, improving customer satisfaction and driving business operational improvements. Aligning business strategies with secure and effective IT strategies while lowering operational IT expenses.

Dallas, Texas

• Provide high level technical advice and expertise to clients through building and maintaining excellent relations with client stakeholders.
• Build client loyalty/satisfaction by ensuring high reliability and performance of Aldridge services and products.
• Proactively detect any customer dissatisfaction that demand the highest standards from the appropriate service providers.
• Drive technology review for the best customers’ end to end service experience.
• Set valid expectations with my clients by taking all reasonable endeavors to ensure Aldridge achieves those expectations.
• Establish and maintain professional relationships with key stakeholders and influencers within my clients’ organization.

Dallas

• Provide high level technical advice and expertise to clients through building and maintaining excellent relations with client stakeholders.
• Build client loyalty/satisfaction by ensuring high reliability and performance of Aldridge services and products.
• Proactively detect any customer dissatisfaction that demand the highest standards from the appropriate service providers.
• Drive technology review for the best customers’ end to end service experience.
• Set valid expectations with my clients by taking all reasonable endeavors to ensure Aldridge achieves those expectations.
• Establish and maintain professional relationships with key stakeholders and influencers within my clients’ organization.

Dallas/Fort Worth Area

• Provide technical expertise, guidance and strategic recommendations.
• Server maintenance and support (AD, Exchange and SQL)
• Manage and maintain Hyper-V and VMware environments.
• Remote User Support
• Mobile device support
• Desktop and Laptop maintenance

• Manage and train site technicians on DISD Projects.
• Manage system distribution and cable management projects.
• Manage the implementation of new network setup for classrooms and administrative sites.
• Manage and oversee Projector and Smart board installation Project.
• Develop standard procedures for implementation.
• Develop standard quality control for each project.

Swindon, United Kingdom

• Laptop and Desktop Services.
• Data migration.
• Supplier research, Stock taking, Ordering and Dispatching.
• Remote network support.
• Sub division contractor for BT (British Telecommunication): Maintain wireless business and home networks for BT Customers.