Farra Zakiyah Email & Phone Number

Jakarta, Jakarta, Indonesia

1. Handling customer inquiries regarding their concerns related to the company's products or services through various channels such as email and live chat2. Investigate customer problems, identify causes of problems, andwork to find solutions that satisfy customers3. Escalate with the relevant team if there are unresolved customer issues4. Collaborate with internal teams, including Commercial (Sales), Product Development, Technical Support, and Customer Success to ensure timely resolution of customer inquiries.5. Follow up with customers to ensure resolution of their questions or issues and maintain relationships with customers within a certain period of time6. Maintain thorough and accurate customer interaction records using our CRM system.

Jakarta Raya, Indonesia

1. Input incoming mail data from Islamic boarding schools throughout Indonesia, where it comes from and the purpose of the letter and classifying it.2. Provide report on the results of the classification each report or incoming letter according to the relevant division3. Attend meeting in divisional related to the Kemenag application to facilitate input of letter data

Jakarta Selatan, Jakarta Raya, Indonesia

1. Involved in assisting the recruitment process, including posting job vacancies, reviewing resumes, scheduling interviews.2. Processed a range of documentation and entered information into databases.

Gelar Sarjana, Ekonomi Syariah, 3.61

Social Sciences

Activities and Societies: OSIS SMA Cakra Buana