David Farrington Email & Phone Number

Florida

Providing Business Analysis, Requirements, Strategy and all round Legal Subject Matter Expertise. Primarily related to Salesforce Platform Applications.

New Jersey

2020Provided Management Services to Arbola, Inc. http://www.arbolainc.com/2019Provided Project Management Services to the Wilson Elser law firm. Managed the migration to new laptops and desktops running Windows 10.Conducted a case management software selection engagement for CPA Ontario, a professional accountants regulatory and education company in Toronto. Also completed a paper records assessment.2018Managed a software selection project for the Anthem… Show more 2020Provided Management Services to Arbola, Inc. http://www.arbolainc.com/2019Provided Project Management Services to the Wilson Elser law firm. Managed the migration to new laptops and desktops running Windows 10.Conducted a case management software selection engagement for CPA Ontario, a professional accountants regulatory and education company in Toronto. Also completed a paper records assessment.2018Managed a software selection project for the Anthem health insurance company. The software will be used to manage a Strategic Enterprise Portfolio of transformation initiatives. 3 months.Served as the Interim IT Director for the Morris Nichols law firm in Wilmington Delaware. 2 months. Provided data analytics for a project to improve the recruiting process at major city’s police department. 1 month.2017Completed one year providing project and operational management support for the Morgan Stanley Legal and Compliance Department in New York. Work included Vendor Management, Matter Management Assessment, Supplier Risk and eDiscovery Operations Support. 12 months.2016Managed User Acceptance Testing for applications in the New York City Human Resources Administration. 3 months.Managed a project to improve IT Service Management at Princeton University. The project included the implementation of ServiceNow. I also trained IT staff on using ServiceNow for Incidents and Service Requests. 8 months.2015 Managed an initiative at the University of Pennsylvania IT Department to transform their PMO function and establish Integrated Portfolio Management (Services and Projects). The overall framework and strategy was to define, improve and communicate the business value of IT. The initiative is part an overall IT strategy to improve all processes associated with IT Service and Support Management. 7 months. Show less

New Jersey

Engagements for AmLaw 100 firms included: - 8 months as an Interim Director of Network & Infrastructure Services. - Comprehensive Technology Assessments. - Data Center Architecture and Applications Migrations. - IT Service Management and Operations Improvement. - Security Management Improvement and Strategy Development.

New York

For New York City. Improving the productivity and efficiency of a NYC agency by migrating the application infrastructure to a Salesforce cloud solution that includes the use of mobile devices and improving business processes.For New York City. Managed the implementation of a commercial legal matter management application. All city agencies will operate using a common system running on NYC technology infrastructure. In addition, a custom application will be developed to allow the… Show more For New York City. Improving the productivity and efficiency of a NYC agency by migrating the application infrastructure to a Salesforce cloud solution that includes the use of mobile devices and improving business processes.For New York City. Managed the implementation of a commercial legal matter management application. All city agencies will operate using a common system running on NYC technology infrastructure. In addition, a custom application will be developed to allow the public to submit legal case information to an agency through an internet portal.For a major financial services company in New York City. Managed the transition to a virtual desktop infrastructure for 4,000 users. The scope also includes several solutions running on a private cloud to allow employees to work from anywhere on any device. Show less

New York

* Interim CIO for tha Drinker Biddle law firm (eight months): - Developed Strategic and Technology Infrastructure Road Maps. - Established Project Portfolio Management Practices and Standards. - Improved Business Continuity and Disaster Recovery capabilities. - Improved IT Service Management and Operations. - Reorganized and Transformed the IS Department. * For the Sakked law firm - Developed Business Requirements for an Experience Mgmt… Show more * Interim CIO for tha Drinker Biddle law firm (eight months): - Developed Strategic and Technology Infrastructure Road Maps. - Established Project Portfolio Management Practices and Standards. - Improved Business Continuity and Disaster Recovery capabilities. - Improved IT Service Management and Operations. - Reorganized and Transformed the IS Department. * For the Sakked law firm - Developed Business Requirements for an Experience Mgmt. System.* For the Jenner & Block law firm - Assisted with IT department reorganization. Show less

New York

* Managed the Firm’s global technology infrastructure and service teams. 12 offices in the U.S., Europe and Asia. * Contributed to the development of 3 year technology strategy with a focus on: electronic content management, infrastructure stability; improved systems for lawyers; researching new technologies; budget, cost and vendor management. * Upgraded the firm’s global document management system (Autonomy Worksite) resulting in greater compliance with Information Governance… Show more * Managed the Firm’s global technology infrastructure and service teams. 12 offices in the U.S., Europe and Asia. * Contributed to the development of 3 year technology strategy with a focus on: electronic content management, infrastructure stability; improved systems for lawyers; researching new technologies; budget, cost and vendor management. * Upgraded the firm’s global document management system (Autonomy Worksite) resulting in greater compliance with Information Governance policies and improved operational efficiency for lawyers. Scope included training and change management communications.* Made significant changes and improvements to IT Service Management including a major overhaul of the Help Desk and office support teams.* Managed the complete overhaul of technology for the LA office with over 250 users. This $1 million project included the construction of a state-of-the-art office data center, improved IT Service Management and the installation of a new office IT management team.* Made a major investment in technology and procedures to improve Business Continuity and Disaster Recovery capabilities.* Made significant organizational improvements within the IS department by adding new managers, replacing poor performers, strengthening functional teams and improving service management processes.* Established a new co-location data center in New Jersey. Migrated over 150 applications from the NY office data center with no business interruption. This positioned the firm to consolidate all data centers. Show less

New York

* Managed the reengineering of the global records and knowledge management process at Towers Watson, a global leader in human capital consulting. Also included the implementation planning for the EMC Documentum content management system.* Managed the reengineering of document and records management for Motorola’s General Counsel Department. Also included the upgrade of their content management system, Autonomy WorkSite.

New York

* Implemented a document management system for the Master Card company law department. Evaluated their current document filing structure and processes, developed the document profile, installed the software, migrated the documents and trained the lawyers and staff.* Provided Program Management for the firm-wide migration from Novel/GroupWise to Microsoft/Exchange for the Skadden Arps law firm. Managed the firm’s multi-team IT staff while we established the initial design, selected a… Show more * Implemented a document management system for the Master Card company law department. Evaluated their current document filing structure and processes, developed the document profile, installed the software, migrated the documents and trained the lawyers and staff.* Provided Program Management for the firm-wide migration from Novel/GroupWise to Microsoft/Exchange for the Skadden Arps law firm. Managed the firm’s multi-team IT staff while we established the initial design, selected a storage and server platform, implemented the infrastructure, selected an email retention package, tested the solution, trained the lawyers and staff, and migrated the Firm to Outlook.* Led a project to re-engineer the New Matter and Conflicts process for the Jones Day law firm. Evaluated the current paper based process; facilitated the new process design with automation requirements, participated in the selection of an automated workflow product, and managed the initial organizational and process change efforts.* Led a project to improve Litigation Support for the Cadwalader law firm. The objective was to assist the firm with the development of a process and technical infrastructure that would meet the needs of the firm’s growing litigation practice. Managed the assessment of the current environment by interviewing lawyers, legal assistants, support staff and members of the IT department; the preparation of a recommendation that included new technologies, improved processes and organizational changes; and the final presentation to the sponsoring partners. Show less

New York

For the Skadden Arps law firm:* Established new IT Service Management processes and tools for the firm’s Technology Group. These included Problem, Change and Asset Management, Service Requests and Systems Monitoring. These new processes and tools were utilized under their consolidated data center environment implemented in 2003.* Managed all phases of testing as the firm upgraded their technology architecture and migrated to a new consolidated data center. The new architecture… Show more For the Skadden Arps law firm:* Established new IT Service Management processes and tools for the firm’s Technology Group. These included Problem, Change and Asset Management, Service Requests and Systems Monitoring. These new processes and tools were utilized under their consolidated data center environment implemented in 2003.* Managed all phases of testing as the firm upgraded their technology architecture and migrated to a new consolidated data center. The new architecture included Citrix access to most applications, high availability, SAN storage, off-site data replication for disaster recovery. Testing included: application function and performance, high availability server failover, network failover, IT service management processes, disaster recovery, data replication and hardware acceptance. Show less

New Jersey

* Senior management position with the primary role of ensuring that IT delivered quality technology services to the Audit Group. Developed strategies, facilitated issue resolution and communication. * Established and managed the Enterprise Data Exchange Service. Developed an efficient request and development process for moving data between heterogeneous databases that included Oracle, SQL Server, Lotus Notes and flat files.

New Jersey

* Developed IT Service Management improvements for the Technology Infrastructure Division of Chase Bank resulting in improved internal customer satisfaction.* Implemented the EMC Documenton document management system for the Prudential Insurance Company.

New Jersey

* Managed the development and implementation of a Resource Staffing application for approximately 5,000 Audit professionals allowing for improved performance and a reduction of operating expenses.* Implemented a firm-wide leasing and asset management program for all desktop, laptop and server assets ($100 million). Reengineered the Technology Asset Requisition, Deployment, Tracking and Recovery business processes.* Managed an initiative to develop a new firm-wide Data Warehouse… Show more * Managed the development and implementation of a Resource Staffing application for approximately 5,000 Audit professionals allowing for improved performance and a reduction of operating expenses.* Implemented a firm-wide leasing and asset management program for all desktop, laptop and server assets ($100 million). Reengineered the Technology Asset Requisition, Deployment, Tracking and Recovery business processes.* Managed an initiative to develop a new firm-wide Data Warehouse Architecture and Reporting Strategy for client and engagement information. Developed a new enterprise data platform that integrated with all major transaction systems. Show less

New Jersey

* Managed portions of a $40 million project to reengineer the Order Management Business System. This project realized significant gains in operational efficiency, customer satisfaction, inventory reduction, collections and revenue. This project included Business Process Change Management, Definition and Implementation of Functional Enhancements, System and Business Process Testing, User Training and Documentation, Post-implementation Support.* Managed the PMO and IT Service Management… Show more * Managed portions of a $40 million project to reengineer the Order Management Business System. This project realized significant gains in operational efficiency, customer satisfaction, inventory reduction, collections and revenue. This project included Business Process Change Management, Definition and Implementation of Functional Enhancements, System and Business Process Testing, User Training and Documentation, Post-implementation Support.* Managed the PMO and IT Service Management functions. Show less