 Reporting to CEO & CO P&C, based in USA for all office locations. (USA, Pakistan) Lead all recruitment related activities and handle end to end recruitment process Presenting bi-monthly report to the executive team on HR performance Prepare yearly manpower planning budget for organization with CFO, COO and CEO Data management on Human Resource Management System (Cloud based)  Managing new hire from issuance of letter, paper work, onboarding & orientation Conducting employee satisfaction survey and ensure a 5% increase every quarter Developed departmental SOP’s and conducting yearly audit to ensure compliance  Handling database of all employee records from hiring till separation in HR systems Managing performance review, recommending market adjustment and issuing letters  To train and overlook performance management system (PMS) for quarterly goals Working on KPI roadmap for ensuring that all individual goals are aligned in PMS Responsible for payroll management, employee separation and final settlement Created new-hire onboarding plan for all the departments for effective induction Maintaining the HR ticketing system and ensuring all tickets are closed under SLA Handling grievance issues for both offices and ensure policies are followed in true spirit Administer TNA and assigning training through online Learning Management System Arrangements for staff international travelling; visa, tickets, lodging and transportation Plan and organize employee engagement activities (Annual Dinner, fun Friday, etc.) Quarterly All – Hands meeting for sharing organization’s progress with staff Initiated brown bag session for informal communication with Executive team Keeping track on external customer success by conducting quarterly surveys Ensuring compliance to all legal requirements for our US services division Managing certifications and membership of services division Responsible for employer branding and operational matters

 Dealing with all the relevant stakeholders of the project Developed the HRMS/ HRIS from scratch for Indus Hospital Incorporated current HR policies in the system and suggested improvement Gathering requirements from the HR department for relevant modules Testing developed modules with the development team and making modifications Ensuring the system works as discussed and signed in requirement gathering Signing off the user acceptance testing (UAT) for all modules Presenting the system with the development team to the end users Designed a succession planning module which was adopted without any change

 Developing the Human Resources function Aligning HR policies with organization's vision Worked on the SOP's of different departments Worked on job description of all the positions Managed hiring across Pakistan cost effectively Developed Employee hand book/ orientation plan for new inductions Budgeting and human resource planning Verification of all new employees before their joining Planning and carrying out cost effective employee engagement plans Strong focus on cultural development to enhance productivity of employees Coordinating with all types of government institutions  All administrative issues including vehicle maintenance and office management Engaged in development of ERP systems for procurement and inventory department Taking care of employee separation process

 Assisting senior management, as regional head in taking decisions of the region Working with the hiring managers on job descriptions Responsible for talent acquisition across Pakistan Budgeting, man power planning and report writing Managing employee induction and orientation process Worked on the designing and launch of company values  Planning and carrying out cost effective employee engagement plans Assisting Chief Transformation Officer in different HR initiatives  Providing inputs in policy formulation, performance management & succession planning  Worked on the designing of HR Transformation portal with the vendor  Responsible for all internal communication across the region Providing consistent feedback in improvement of transformation portal Helping employees understanding and effective utilization of HR portal To deal with legal matters related to government authorities Organize and coordinate trainings, town halls and brown bag sessions  Processing of payroll, leave and attendance management  Grievance management, resolution of employee’s complaint and disciplinary issues Ensuring employee’s compliance to HR policies of the company Processing and verification of medical claims Responsible for employee separation processAdditional responsibilities initially for Admin Services apart from Core HR: Budget planning, report writing and to deal with legal matters related to govt. authorities Worked on the re-launch of Wateen Managing vendors and processing their payments Acquiring, Planning and build out of offices across the region Monitoring of approximately 60 pool cars with fueling, repair and maintenance Taking care of the protocol for VIP movement. Hotel reservations for stay and different events organized by Wateen Travel arrangements for the employees and board members Supervision of petty cash flow for office and fleet management Keeping check on the inventory inflow

 Helping management in taking decisions for the region as regional head of HR Managing recruitment of employees all over Pakistan & for South Asia region Work with hiring managers on job descriptions and recruitment process Managing payroll and time & attendance machine Counseling and grievance handling of regional employees Manage new hire packages and placement, orientation and documentation process Planning and execution of employee relations & cross cultural activities in the region Legal cases related to human resources/ labor laws in the region Managing complete employee separation process Conducting monthly meeting with HOD’s to know about departmental issues  Processing and coordinating for medical claims with the insurance company  Performance appraisal of employees in region Visit to regional offices for any matter regarding HR Conducting management training of the employees of the region Formulation of HR policies in line with the international HR policies Conducting HR Audit and salary survey for employee retention purpose

Managing Human Resource Management System (HRMS) (Oracle Based)Coordinating with insurance company for all medical claims related issuesManaging leave records and posting of leaves in HRMSMaintaining personal files of all the employees of south regionDrafting Letters such as; appointment, experience, bank and internshipAssisting Specialist HR in the process of recruitmentOrientation of the newly hired employeesE.O.B.I registration of employeesManaging CVs for databankAssisting in making pay-rollMajor achievement at Mobilink, I was hired as an intern and then offered a job.