Client Support Specialist
Current
Aug 2024 - Present
AeroLeads people directory · profile
Farwa Ali Email & Phone Number
Client Support Specialist | SaaS Customer Experience | MS Project Management
at
Ready Education
1 work email found
@oohlalamobile.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Client Support Specialist | SaaS Customer Experience | MS Project Management
Location
Karāchi, Sindh, Pakistan
Company size
Who is Farwa Ali? Overview
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Quick answer
Farwa Ali is listed as Client Support Specialist | SaaS Customer Experience | MS Project Management at Ready Education, a with 51 employees, based in Karāchi, Sindh, Pakistan. AeroLeads shows a work email signal at oohlalamobile.com and a matched LinkedIn profile for Farwa Ali.
Farwa Ali previously worked as Client Support Specialist at Ready Education and Lead, Global Web Content Team at Ready Education. Farwa Ali holds Mspm, Project Management, 3.8 from Bahria University.
Company email context
Email format at Ready Education
This section adds company-level context without repeating Farwa Ali's masked contact details.
{last}@oohlalamobile.com
86% confidence
AeroLeads found 1 current-domain work email signal for Farwa Ali. Compare company email patterns before reaching out.
Profile bio
About Farwa Ali
Hey everyone! 🚀 I'm a tech enthusiast with a solid educational background, holding a BS in Computer Science and an MS in Project Management. Previously, I honed my skills as a Web Content Specialist at Ready Education, where I combined tech savvy with project management expertise to create engaging web content. Now, I've leveled up to a Client Support Specialist role, where I'm dedicated to providing top-notch support and solutions to our valued clients.
Listed skills include Html5, Css, Java, Sql, and 23 others.
Current workplace
Farwa Ali's current company
Company context helps verify the profile and gives searchers a useful next step.
Ready Education
3 roles
Farwa Ali work experience
A career timeline built from the work history available for this profile.
Lead, Global Web Content Team
Responsible for- Leading a team of virtual employees within the Customer Success team.- Identifying, planning, and implementing client-based projects. - Designing and creating guidelines for team members.- Standardizing processes and procedures to improve team performance and better support other teams within the company.- Establishing employee performance expectations and conducting employee performance reviews.- Providing support to team members through training and education.- Coordination with Sales and Product teams to ensure completion of projects.
May 2023 - Jul 2024
Web Content Specialist
- Leading daily standups for the Content Team to ensure all team members are set up to complete their work.- Managing customer requests in Zendesk by communicating with them directly while engaging with internal stakeholders.- Preparing and delegating tasks for the Content Team in Jira based on requests from Zendesk.- Configuring CSAT reports in Zendesk to review and measure team progress on a quarterly basis.- Communicating with various stakeholders including product, engineering, and customer success teams as required- Engaging in regular product training sessions and contributing to the overall team’s success.- Managing the creation and modification of content with our CMS Identifying opportunities for a client to increase product adoption and improve user experience.- Following up on the status of requests with all stakeholders (internal and external)
Jul 2018 - May 2023
Team & coworkers
Colleagues at Ready Education
Other employees you can reach at readyeducation.com. View company contacts for 51 employees →
MS
Maanush Shah
Colleague at Ready EducationGreater Toronto Area, Canada
View →
DC
Denecia Charles
Colleague at Ready EducationBronx, New York, United States
View →
JO
Jeffrey Olsen
Colleague at Ready EducationMiddlebury, Connecticut, United States
View →
MD
Mimi Durand
Colleague at Ready EducationParis, Île-De-France, France
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RS
Raja Sami
Colleague at Ready EducationGreater Toronto Area, Canada
View →
NK
Nora Kearney
Colleague at Ready EducationBuffalo-Niagara Falls Area, United States
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MT
Mareije Troost
Colleague at Ready EducationVleuten, Utrecht, Netherlands
View →
MJ
Monica J
Colleague at Ready EducationBangalore Urban, Karnataka, India
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RA
Richard Anderson
Colleague at Ready EducationHouston, Texas, United States
View →
AB
Andrew Bullivent
Colleague at Ready EducationBowes, England, United Kingdom
View →
Maanush Shah
Colleague at Ready EducationGreater Toronto Area, Canada
View →
DC
Denecia Charles
Colleague at Ready EducationBronx, New York, United States
View →
JO
Jeffrey Olsen
Colleague at Ready EducationMiddlebury, Connecticut, United States
View →
MD
Mimi Durand
Colleague at Ready EducationParis, Île-De-France, France
View →
RS
Raja Sami
Colleague at Ready EducationGreater Toronto Area, Canada
View →
NK
Nora Kearney
Colleague at Ready EducationBuffalo-Niagara Falls Area, United States
View →
MT
Mareije Troost
Colleague at Ready EducationVleuten, Utrecht, Netherlands
View →
MJ
Monica J
Colleague at Ready EducationBangalore Urban, Karnataka, India
View →
RA
Richard Anderson
Colleague at Ready EducationHouston, Texas, United States
View →
AB
Andrew Bullivent
Colleague at Ready EducationBowes, England, United Kingdom
View →
2 education records
Farwa Ali education
Mspm, Project Management, 3.8
Bachelor Of Science (Bs), Computer Science
FAQ
Frequently asked questions about Farwa Ali
Quick answers generated from the profile data available on this page.
What company does Farwa Ali work for?
Farwa Ali works for Ready Education.
What is Farwa Ali's role at Ready Education?
Farwa Ali is listed as Client Support Specialist | SaaS Customer Experience | MS Project Management at Ready Education.
What is Farwa Ali's email address?
AeroLeads has found 1 work email signal at @oohlalamobile.com for Farwa Ali at Ready Education.
Where is Farwa Ali based?
Farwa Ali is based in Karāchi, Sindh, Pakistan while working with Ready Education.
What companies has Farwa Ali worked for?
Farwa Ali has worked for Ready Education.
Who are Farwa Ali's colleagues at Ready Education?
Farwa Ali's colleagues at Ready Education include Maanush Shah, Denecia Charles, Jeffrey Olsen, Mimi Durand, and Raja Sami.
How can I contact Farwa Ali?
You can use AeroLeads to view verified contact signals for Farwa Ali at Ready Education, including work email, phone, and LinkedIn data when available.
What schools did Farwa Ali attend?
Farwa Ali holds Mspm, Project Management, 3.8 from Bahria University.
What skills is Farwa Ali known for?
Farwa Ali is listed with skills including Html5, Css, Java, Sql, Php, C#, Javascript, and Software Quality Assurance.
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