Fatima Rodriguez Email & Phone Number

New York, New York, United States

New York, New York, United States

• Streamline office supply logistics, optimizing inventory levels and procurement processes for enhanced efficiency• Coordinate catering services, ensuring seamless arrangements to elevate workplace hospitality and satisfaction• Maintain common spaces with meticulous attention, creating a clean and organized environment conducive to productivity• Collaborate with building staff and vendors to address facility needs promptly and efficiently• Serve as the primary point of contact for receptionist services, delivering professional and customer-focused support• Efficiently oversee conference room management, handling scheduling, setup, and facilitation of meetings

New York, New York, United States

• Maintained compliance with all local, county, and federal laws, as well as established organisational standards for labor law postings.• Facilitated the transition of employee perks program by scheduling training, resolving issues, and processing paperwork.• Implemented a contract management system to streamline the agreement drafting and approval process.• Handled and maintained a comprehensive knowledge base of HR policies and procedures to facilitate quick and accurate responses to employee inquiries.

Greater New York City Area

• Diversified and enhanced website pages to expand reach and enhance the customer lifecycle.• Improved user experience by enhancing internal application systems and streamlining processes for increased efficiency.• Achieved an increase in lead conversion by rewriting the email campaign series and identifying appropriate messaging in the user journey.• Developed and maintained relationships with international universities through in-person visits, fostering collaboration and partnership opportunities• Maintained and organized a comprehensive database of files, contacts, and project materials.• Assessed applications and conducted comprehensive interviews to meticulously verify compliance with specified requirements.

New York, United States

• Effectively answered, screened, and routed all incoming calls, providing efficient communication support.• Managed the President's calendar with precision, ensuring the maintenance of all appointments.

New York, United States

• Managed all incoming client communications and adeptly grasped client concerns.

New York City Metropolitan Area

• Achieved 91% customer satisfaction rating by consistently delivering excellent customer service.• Improved efficiency and team productivity by actively promoting and implementing best practices.• Successfully coordinated the scheduling of beauty professionals' appointment calendars, ensuring optimal time management.

New York City Metropolitan Area

• Collaborated with C-level leadership to successfully organize the company’s inaugural, lead-generating conference, showcasing excellent project management and teamwork skills.• Spearheaded the planning and execution of the first Customer Advisory Board as part of an initiative to enhance client relations and gather valuable feedback.• Produced effective marketing materials, including promotional one-pagers and video case studies, contributing to the company’s marketing and client engagement efforts.• Managed all aspects of travel, hotel, and restaurant reservations for client relationship meetings, ensuring a seamless and professional experience for clients and partners.

Bachelor Of Science (Bs), Hotel Administration

Activities and Societies: • Cornell Tradition Fellow • National Society of Minorities in Hospitality

Semester At Sea / Study Abroad

• University of Virginia sponsored abroad program. • Circumnavigated the globe by ship and traveled to 15 countries across Asia, Africa.