Fatma Abdo Email & Phone Number

Amman, Jo

Amman Governorate, Jordan

- Build health insurance plans for the policy holders, follow up on policy renewals. - Printing health insurance cards for the plans. - Preparing the monthly reports. - Creating providers agreements and build them on the medical system, entering each provider procedure with the prices and given discounts. - Responding to all internal and external customer telephone queries- Supervise all insurance claims in line with insurance policies.- Monitor the performance of insurance coverage and any discrepancies.- Monitor the performance of Complimentary Health Insurance Cover and report any cases of abuse.- Collect and analyze data on all claims.- Processing claims within the established guidelines, efficiently and professionally in order to achieve the fair and equitable settlement of claims whilst providing an exceptional level of member service.

Jordan

-Draw a plan for the data entry process and follow up the team to make sure finishing the process in the right time to transfer them to auditors department.-Support the Claims Department of the organization in performing claims transitions smoothly and maintaining accurate claims records. -Preparing and auditing the monthly reports for claims and production department.-Preparation the monthly settlements invoices of claims and endorsement to be placed with insurance companies and clients. -Working with the IT Company to create medical, life and reinsurance and treaty system and follow-up of all the amendments on the system exclusively. -monthly reconciliation with the financial Department

Amman, Jordan

-Create health insurance plans for the policy holders, follow up on policy renewals. -Respond to Clients inquiries, service and renew the existing insurance portfolio, follow up on Claims and Endorsements. -Preparation of insurance slips to be placed with insurance companies / preparation of invoices to client. -Prepare the health insurance cards for members.-Follow up with all endorsement transactions such as additions, cancellations, correction.-Coordinate with debtors regularly and send they contract details, payment procedure details, reminders etc

Amman, Jordan

-Assist the claims manager in performing a variety of routine and complex clerical and administrative work. -Maintain the claims transactions account records, spreadsheets and databases of the organization. -Supervise the work of data operators in maintaining claims databases. -Oversee the payment disbursement process and ensure accuracy of the process. -Support the Claims Department of the organization in performing claims transitions smoothly and maintaining accurate claims records. -Coordinate with debtors regularly and send they contract details, payment procedure details, reminders etc. -Coordinate with the legal advisor in carrying out settlements. -Prepare new files for claims and fill in the requisite information. Update the claims file regularly as per the development in claims transactions

Amman, Jordan

-Claims Receiving. -Claims Data Entry. -Work on the separation and classification of claims

Amman, Jordan

-Answering all incoming calls / emails and re-routing them to relevant parties. -Meeting and greeting visitors ensuring they are signed in and inducted. -Opening, distributing, collecting and taking the post. -General administration duties, photocopying, filing etc. -Dealing with any enquiries at the reception. -Data entry onto internal systems. -Reporting any problems to the office manager. -Ensuring that the reception area is tidy and clutter free. -Monitoring stationary stock and reordering when required

Amman, Jordan

-Supervising the work of staff. -Planning, coordinating, and consulting with other supervisory staff on the priorities, task assignments, and work schedules of the maintenance staff. -Customer Service and Follow-up the extent of customer satisfaction after the delivery of services and solving their complaints. -Follow-up requests for subscription customers