Tom Faust Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

• Recruited into the Vice President, Sales role and subsequently provided dynamic, innovative and effective leadership of the sales organization resulting in Omni’s most successful year ever in 2015 as measured by sales.
• Strategically deployed 31 Global Group Sales Executives with 2015 production of $306M; a SSS increase of 11.4% over 2014
• Redeployed a team of 8 Business Travel, Leisure and FIT/Wholesale Global Sales Executives to increase effectiveness
• Led 500 field-based Sales Executives and Managers, including Sales leadership, group sales, business travel sales, leisure sales, catering sales and conference services
• Coached a corporate sales team of 15 managers and executives at the headquarters office that provided direction, training, recognition, innovation and support to the field-based team
• From 2007-2016; achieved RevPAR CAGR of 7.3%, and total revenue CAGR of 12.1%

Dallas/Fort Worth Area

• Recruited to lead the Sales & Marketing team of this 1,606 room convention hotel with 341,000 sf of conference space and $115M revenues annually
• Successfully implemented improvements in the sales process, particularly in the areas of contracting, forecasting and accountability, and strategic deployment resulting in a seven (7) point increase in RevPAR Index.
• Led a team of 16 Sales Managers, 15 Conference Managers, and 4 Catering Managers and consistently exceeded goals of 325,000 group room nights annually, coupled with $55M+ in Food & Beverage Sales annually

New Orleans, LA

• 1,100 room convention hotel with 90,000 square feet of meeting space
• Responsible for the revenue income of $70M annually, including $50M in room revenue
• Responsible for managing the STR RevPAR Index from 95% to 105% (sustained) within two years
• Led Sales Team to reach 140% quota to earn Sheraton's Sales Team of the year 1997
• Successfully managed and re-positioned property after a $30M renovation in 1997

New Orelans, LA

• Responsible for operations of major downtown convention hotel with 1,100 guest rooms and 90,000 square feet of meeting space, while transitioning into the Sales & Marketing leadership role.

Greater Atlanta Area

• 400 room full-service hotel adjoining the 350,000 sf Georgia International Convention Center
• Responsible for the successful conversion of this hotel from the Hyatt Atlanta Airport
• Achieved the prestigious Sheraton Chairman’s Club Award for Outstanding Service in the second quarter of operation

Greater Boston Area

• Responsible for three company managed/owned hotels and 35 franchise hotels

Greater Boston Area

• Responsible for worldwide Front Office, Reception, Telephone, and Uniform services Departments
• Responsible for 42 Worldwide Central Reservations Offices generating nearly $1B annually in room revenue with a $45M annual budget
• Successfully introduced and implemented Reservatron IV, the $150M Reservation System upgrade
• Successfully introduced and implemented the Sheraton Club International Frequent Traveler Program which subsequently migrated into Starwood Preferred Guest

Greater St. Louis Area

• Recruited into this role and responsible for managing and ultimately relocating a Teamster’s organized, Central Reservations Office with 300+ reservations agents, handling 20,000 calls daily