Fay Ulett, Phr (Bilingual With Intermediate Spanish) Email & Phone Number

Linden, Tn, Us

As Senior Talent Acquisition Consultant at ADEPT Talent, I collaborate with clients to lead recruitment efforts. My responsibilities include developing effective methods to identify and mobilize highly qualified candidates, ensuring a talent pipeline for required positions. Additionally, I manage a team of Talent Acquisition Consultants, analyze recruitment data using metrics, and collaborate with other senior staff at Adept HRM Solutions to generate innovative ideas for our clients’ benefit.

Work with clients and lead the recruiting activities for the Talent Acquisition arm of Adept HRM Solutions Inc.Develop and sustain effective methods to identify, source, and mobilize the most qualified candidates and ensure the clients have pipelines of talent. Responsible for, but not limited to: - Manage an awesome Talent Acquisition Team and Manage the Applicant Tracking System Assist with, but not limited to: - Setting metrics for clients and company, Marketing Strategies and Special Projects

Onboard and train 3 new HR Managers, 1 Talent Coordinator and 1 Senior HR Generalist. Provide Human Resources Management Support, including but not limited to policy administration, staffing and performance management.

Provide HR support for the Retail Operations (Upstate & Midlands) South Carolina - Stores, Transportation and E-Commerce.Provide HR support for the Mission Services and Business Support Services Divisions.Provide back-up support for the Benefits Team.Conduct Full Cycle Recruiting;Employees Relations;Performance Management Administration - Performance Reviews and Disciplinary Documentation approvals, Process Improvements and Training;Payroll submissions Recruit, Hire and Train permanent HR Generalists who reside in South Carolina and are able to be permanently physically on location. HR Generalists who are able to travel to all retail locations of GIUMSC.

HR Liaison for the Business Services arm of GIUMSC, along with Benefits Administration support for the organization.Activities include but not limited to:- Employee Relations, Employee Engagement, Recruiting, Onboarding, Offboarding, Performance Management and Payroll Submissions.

Parsons, Tn

11/2019 – 3/2020 American Health Partners, Inc – HR Generalist - Talent Acquisition ManagerCommenced my employment at American Health Partners, Inc as a Human Resources Generalist for the Skilled Nursing Facilities Division. I was transferred to the TruHealth Division, then promoted to Regional Talent Manager for the Skilled Nursing Division in less than three (3) months of being employed. As the Talent Relationship Manager for Region 2, I was responsible for staffing 14 Skilled Nursing Facilities, through supervising nine (9) Recruiters. Responsible for training and equipping the recruiters, so that they were able to provide superior recruiting and onboarding services; fostered excellent work relationships among the Administrators at the facilities, Recruiters, Talent Management and Operations.Provided metrics and reporting data to ensure goals are being met and surpassed.Participated in strategic planning meetings and the executions of the developed plans and ideas.

Parsons, Tennessee

Columbia, South Carolina Area

Accomplishments: Created and produce a weekly ‘At a Glance’ E-Training tool to assist management in understanding and administering Company Policies and Procedures in a unified and consistent manner across Goodwill’s footprint. Instrumental in revamping New Hire Orientation by introducing a more impressive approach which ‘wows’ and engages new hires encouraging greater commitment to the Organization. Streamlined activities involved in the recruitment process to leverage greater efficiency which resulted in significant reduction in ‘time to fill’ vacancies and turnover rateProduce weekly Closed-Circuit TV presentations on Health and WellnessWeekly production of Financial Wellness advice distributed organization-wideManaged multiple successful projects Trained in Good Path, a Career Navigation SystemWorking in conjunction with leadership in the Midlands (through training and personal involvement), achieved significant improvements for the poor performing area (the Midlands) to become one to be emulated.Responsibilities: - Plan, develop, recommend, and implement policies and guidelines relating to all phases of human resources activity to include active participation in developing department goals, objectives, and systems to align with the organizational strategic plan. Proactively serve in an operations capacity that involves administering human resources policies, programs and practices while advising and recommending such to senior managementDevelop and administer effective recruitment and staffing program for all exempt and non-exempt personnel, students, participants, and temporariesProvide on-going training, development and coaching to leaders in the organization, strengthening leadership capabilities and team effectiveness, inspiring leaders to maximize their personal and professional potentialPerformance Management and Succession Planning/ExecutionPayroll data processing, work on special projects and produce regular periodic reports

Charlotte, North Carolina Area

Accomplishments: - Grew the site from 1 to 150 quality employees within a relatively short time frame. Was HR Generalist, Recruiter, Customer Service Manager and Facilities Administration Manager until growth and other members of the management team were hired. Produced weekly newsletter (“In the Loop”) which kept remote employees connected. Initiated and executed various employee morale/team building activities. The only and first HR Employee at RMS (apart from the Corporate Trainer) to be fully trained in Reverse Mortgages. Planned and executed several morale boosting initiatives. The Charlotte site, though the newest, rose to become the model site, due to close collaboration between local Operations and HR. Hired and successfully trained my replacements.Responsibilities: - Managed the implementation and administration of developed policies, procedures and programs. Served as a single point of contact for all employment and employee related concernsConsulted with Managers and Employees regarding employee relations, performance improvement and corrective counseling and other human resources issuesInvestigated employee complaints, discrimination charges and assisted in resolution of such issues. Excellent irrefutable documentation was always maintained to ensure smooth off-boarding for terminations and resignations, when those became necessary, ensuring no loss to the Company owing to Unemployment Claims and/or law suits.Full Cycle Recruiting: - sourcing, interviewing and extending offers and onboarding new employees: process new hires and conduct New Hire Orientation. Assisted in conducting Training and Development activitiesSupported the planning and coordinating of employee recognition programsCoordinated facility management, such as space planningParticipated in Corporate Human Resources projects as needed, as well assisted with recruiting for other job sites

Accomplishments: - Project at Bank of America with responsibility as the main point of contact on all HR matters for over 900 consultants whose offices were located in NC, TX, GA, CA and NY. At the commencement there were only 100 Consultants and the number grew to 900 by the end of the assignment.Created and facilitated Employee Advisory Committees. Suggested and implemented cost savings ideas for the project. Successfully trained and developed new managers/supervisors in management/supervisory skills within the fast paced, rapidly-expanding environment across multi-States.Responsibilities: - Identified, evaluated and resolved human relations and work performance problems on the project to facilitate communication and improve employee human relation skills and workforce productivity. Worked closely with Corporate HR; attended management meetings, supervisory and work unit meetings to facilitate effective interpersonal communication among participants Developed and conducted training to instruct Project managers, supervisors, and workers in human relation skills, such as supervisory skills, conflict resolution skills, interpersonal communication skills, and effective group interaction skills Performance Management – create, review and approve Performance Reviews and Disciplinary Documents, procedures and interventionsParticipated/administered all exit discussions where consultants were being involuntarily released Trained and managed a team of six (6) HR Coordinators who were direct reportsSuccession Planning; Prepared weekly Employee Turnover Report, identified patterns and initiate plans to ensure availability of adequate manpower Tracked planned absences and ensured alignment with Corporate policies and labor laws. Provided documentation to SEG Corporate relating to unemployment claims and participated Unemployment Claim Hearings.Processed New Hire documentation and conducted New Hire Orientation every other week

Bachelor'S Degree, Human Resource Management

Certificate, Psychology & Social Work

Associate Degree, Business Administration

Diploma, Personnel Management And Industrial Relations