Experienced facilitator that delivers various training sessions to teach people how to be a better version of themselves, motivating them to leave a positive, lasting impact on others through their leadership & influence.

Facilitates, standardizes and integrates the development of marketing communications consistent with Pella’s Brand Standards for Pella’s segments, products and channels. Ensures communications developed are consistent with the Pella Brand strategy and Brand Guidelines.

Lead a cross-functional team of influencers who provide opportunities that encourage team members to make small choices in their behaviors that can lead to real change. Acquire new knowledge about wellness in the workplace. Coordinate, promote and administer Wellness Experiences throughout the organization. Facilitate monthly team meetings. Provide quarterly updates to executive sponsors. Member of National Wellness Institute (NWI).

Responsible for maintaining and expanding a database of content to improve quality and productivity support for our customers. Work with specialists and relevant subject matter experts to identify, define, develop and optimize the data content and structure for maintaining data integrity.

Responsible for providing leadership for Contact Center team members supporting sales efforts. Responsible for assuring that Pella is a leader in the industry that beats the competition in terms of productivity, reliability and quality.

Responsible for assessing needs, designing, delivering, communicating, and evaluating various learning and development opportunities primarily in the areas of leadership and management development as well as core skill development for our Customer Service and Support team.

Managed annual merchandising updates, new store displays, product updates and product launches for 1,700 retail environments nationwide. Established budget and evaluated outcomes for each project. Acted as a liaison and influencer between internal team members, ad agencies, vendors, and customers to execute projects successfully, on-time, and within budget.

Designed and facilitated multiple training programs primarily in the areas of performance management and manager development.

Consulted with experienced facilitators to develop and design a customizable, modular facilitation system used by 2,000 trainers, consultants, and facilitators nationwide.

Designed and facilitated multiple training programs primarily in the areas of performance management and core skill development. Managed internal and external training resources. Coordinated quarterly training schedule. Wrote and edited quarterly training curriculum catalog. Managed corporate training and development intranet site.

Coordinated training registration and payment for internal and external training programs. Managed and maintained corporate training database for over 1,000 employees nationwide. Assisted in selection and procurement of vendors for industry-specific training. Prepared training materials for documentation. Communicated training and development opportunities to employees.