Faye Guiang
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Faye Guiang Email & Phone Number

Partner Delivery Manager - Centre of Excellence at Chorus NZ Limited
Location: Auckland, New Zealand 9 work roles 1 school
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Current company
Chorus NZ Limited
Role
Partner Delivery Manager - Centre of Excellence
Location
Auckland, New Zealand
Company size
1010 employees

Who is Faye Guiang? Overview

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Quick answer

Faye Guiang is listed as Partner Delivery Manager - Centre of Excellence at Chorus NZ Limited, a with 1010 employees, based in Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Faye Guiang.

Faye Guiang previously worked as Senior Customer Delivery Manager at Chorus Nz Limited and Customer Connect Manager at Chorus Nz Limited. Faye Guiang holds Bachelor In Advertising And Public Relations, Public Relations, Advertising, And Applied Communication from Polytechnic University Of The Philippines.

Company email context

Email format at Chorus NZ Limited

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Chorus NZ Limited

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Profile bio

About Faye Guiang

Experienced Manager/ People Leader with a demonstrated history of working in the telecommunications industry. Skilled in Service Delivery, Customer Service, Technical Support, Advertising, and Customer Relationship Management (CRM). Strong professional with a Bachelor in Advertising and Public Relations focused in Public Relations, Advertising, and Applied Communication from Polytechnic University of the Philippines.

Listed skills include Marketing, Advertising, Service Delivery, Customer Service, and 10 others.

Current workplace

Faye Guiang's current company

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Chorus NZ Limited
Chorus Nz Limited
Partner Delivery Manager - Centre of Excellence
Auckland, NZ
Website
chorus.co.nz
Employees
1010
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Company profile
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9 roles

Faye Guiang work experience

A career timeline built from the work history available for this profile.

Customer Connect Manager

Chorus Nz Limited

Auckland, New Zealand

Feb 2024 - Nov 2024

Consumer Provisioning Manager

Chorus Nz Limited

Auckland, New Zealand

Sep 2020 - Feb 2024

Provisioning Specialist

Chorus Nz Limited

Auckland, New Zealand

Apr 2017 - Jan 2019

Customer Service Representative - Business Provisioning And Technical Support

Iinet

- Provides provisioning and technical support for iiNet's Business and Corporate clients.- Liaison between the 3rd Party Telecommunications Provider (Technicians and Fellow Representatives) and the customer.- Navigate 3rd Party Telecommunications Provider tools.- Provisioning New Orders which requires Case Management.- Managing Cases escalated to the Telecommunications Industry Ombudsman.- Worked closely with System Automation to fix the glitches and ensure the smooth flow of System Processes. - Managing Key Performance Indicator (KPI) which includes Net Promoter Score (NPS), After Call Work (ACW), Adherence and Tasking Rate.

Jan 2013 - Oct 2015

Customer Service Representative

Amazon Uk
Nov 2009 - Oct 2011
Team & coworkers

Colleagues at Chorus NZ Limited

Other employees you can reach at chorus.co.nz. View company contacts for 1010 employees →

SF Saturn Fegi Saturn Fegi Colleague at Chorus Nz LimitedAuckland, New Zealand View → DH Daniel Han Daniel Han Colleague at Chorus Nz LimitedAuckland, New Zealand View → EM Elvis Mtakwa Elvis Mtakwa Colleague at Chorus Nz LimitedWaikato, New Zealand View → RN Rosalie Nelson Rosalie Nelson Colleague at Chorus Nz LimitedAuckland, New Zealand View → SL Sina Luamanu Sina Luamanu Colleague at Chorus Nz LimitedNew Zealand View → JS Jared Slight Jared Slight Colleague at Chorus Nz LimitedNew Zealand View → TS Tom Sen Tom Sen Colleague at Chorus Nz LimitedNew Zealand View → HP Hélène Pacalin Hélène Pacalin Colleague at Chorus Nz LimitedNew Zealand View → BF Briony Fern Briony Fern Colleague at Chorus Nz LimitedCheltenham, England, United Kingdom View → RR Reece Reilly Reece Reilly Colleague at Chorus Nz LimitedHamilton, Waikato, New Zealand View →
1 education record

Faye Guiang education

FAQ

Frequently asked questions about Faye Guiang

Quick answers generated from the profile data available on this page.

What company does Faye Guiang work for?

Faye Guiang works for Chorus NZ Limited.

What is Faye Guiang's role at Chorus NZ Limited?

Faye Guiang is listed as Partner Delivery Manager - Centre of Excellence at Chorus NZ Limited.

Where is Faye Guiang based?

Faye Guiang is based in Auckland, New Zealand while working with Chorus NZ Limited.

What companies has Faye Guiang worked for?

Faye Guiang has worked for Chorus Nz Limited, Iinet, and Amazon Uk.

Who are Faye Guiang's colleagues at Chorus NZ Limited?

Faye Guiang's colleagues at Chorus NZ Limited include Saturn Fegi, Daniel Han, Elvis Mtakwa, Rosalie Nelson, and Sina Luamanu.

How can I contact Faye Guiang?

You can use AeroLeads to view verified contact signals for Faye Guiang at Chorus NZ Limited, including work email, phone, and LinkedIn data when available.

What schools did Faye Guiang attend?

Faye Guiang holds Bachelor In Advertising And Public Relations, Public Relations, Advertising, And Applied Communication from Polytechnic University Of The Philippines.

What skills is Faye Guiang known for?

Faye Guiang is listed with skills including Marketing, Advertising, Service Delivery, Customer Service, Team Management, Call Centers, Account Management, and Crm.

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