CRM business administrator and trainer with strong knowledge of Dynamics 365 and Salesforce.com. Strategic client management professional with strong organization and communication skills. I am motivated by a global CRM strategic vision and bringing it to life. In particular, I embrace collaboration across multiple countries, and organizational departments, driving one common vision globally. I am also passionate about learning and training others, helping uncover the benefits for them and ways to improve and create efficiency in their day to day. Influencing CRM adoption by creating driving a strong CRM curriculum for end-users.Specialties: • Dynamics 365 • Salesforce.com • Partnership and Collaboration across Multiple Countries • Strong Client Relationships • Online/Virtual Training, Group Facilitation, Train the Trainer, Coaching & Mentoring • Project Planning, Design and Implementation, Writing Business Requirements
Listed skills include Training, Project Management, Program Management, Leadership Development, and 20 others.