Fernanda Bispo Email & Phone Number

Rio De Janeiro, Rj

- Draft, review and negotiated and closed the contract renewal of significant and strategic accounts in LATAM, USA, and EMEA, promoting strong and satisfying partnerships;- Led the creation and structuring of an international contract renewal team, consisting of 3 members, with a focus on results, resulting in a 15% increase in annual revenue;- Acted as the focal point between cross-functional teams, leading negotiations and contract closures successfully, ensuring compliance and process guidance;

Rio De Janeiro, Rj

* Created a global renewal playbook for the entire company, guiding processes, and generating SalesForce and PowerBI reports for key performance indicators, enhancing the Customer Success Managers' relationship with clients and reducing renewal time by 30%.* Initiated projects, using Agile/Scrum methodology, to enhance the performance of renewals in all regions through data-driven strategies, ensuring successful implementation.

São Paulo, Sp

* Helped reduce the backlog of chat support by 75%, positively impacting the annual results of the department;* Supported small and medium food service clients in their daily operations, using Hubspot as the primary tool, ensuring success for the customers.* Led projects in the Diversity and Inclusion committee, creating the awareness month through lectures and learning moments and making the company a more inclusive and welcoming environment for Black people.

Salvador, Bahia, Brazil

- Liderou projetos usando a metodologia Agile/Scrum e recebeu o reconhecimento como consultora com a maior entrega de sprint no ano.- Desenvolveu uma estrutura de marketing e vendas para o cliente, impulsionando seu crescimento de receita.- Promoveu e expandiu discussões em toda a universidade sobre assuntos como raça, LGBTQIA+, deficiências, gênero e racismo estrutural.

Salvador, Ba, Brazil

- Analyzed, organized, and controlled Trade Marketing activities for brands such as Coca-Cola (and their respective SKUs) and Monster at POS;- Conducted process indicator analyses with the sales team;- Provided training to the sales team;- Coordinated external events such as Coca-Cola's Christmas Caravans and the Salvador Summer Festival, and provided support for private events and the city's carnival.

New York, New York

- Living and working abroad for two years has allowed me to grow and learn in various aspects and situations, providing me with personal challenges, and enhancing my English language skills, personal abilities, adaptation, and immersion in different cultures.

Salvador, Bahia, Brazil

- I have assisted the company's establishment in Salvador, where I learned a great deal about dealing with people through the support provided to partner drivers.- Conducted informative lectures for audiences averaging 80 people per session, enhancing my communication skills.- Recruited and trained teams in different states, improving my leadership skills.

Salvador, Bahia, Brazil

- Market analysis to identify cost optimization opportunities.- Selection and negotiation with suppliers, considering quality and efficiency.- Contract negotiation to ensure advantageous agreements.- Evaluation and management of risks associated with procurement activities.- Effective collaboration with various areas of the company to align strategies.- Total cost of acquisition analysis aiming for financial efficiency.

Salvador, Bahia, Brazil

Salvador, Bahia, Brazil

Business, Administration

Interdisciplinary Bachelor Of Humanities, Human Sciences

Master Of Business Administration - Mba, Sales Management