Fernanda Bispo

Fernanda Bispo Email and Phone Number

Renewals at Quorum | Strategy | Revenue Ops | Customer Success | Procurement @ Quorum
washington, district of columbia, united states
Fernanda Bispo's Location
Salvador, Bahia, Brazil, Brazil
Fernanda Bispo's Contact Details

Fernanda Bispo work email

Fernanda Bispo personal email

n/a
About Fernanda Bispo

I have a curious and determined vibe! I'm the friend who connects people, loves technology, tackles challenges, and sees life from unconventional angles. Sea, dogs, nature, and travel are my passions, along with enjoying a good hustle, constant productivity, and dreaming big!I have professional experience in fast-paced and ever-changing companies, including industry, mobility, service, e-commerce, and public affairs, participating in global strategic areas such as Operations, Revenue, Contract Renewal, and Customer Success including regions such as LATAM, USA, EMEA, and APAC. Finding the best growth opportunities for the company and the client, identifying contract and relationship improvements. Also collaborating with D&I actions to promote sustainable spaces in the companies for the underrepresented people.

Fernanda Bispo's Current Company Details
Quorum

Quorum

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Renewals at Quorum | Strategy | Revenue Ops | Customer Success | Procurement
washington, district of columbia, united states
Website:
quorum.us
Employees:
121
Fernanda Bispo Work Experience Details
  • Quorum
    Renewals Specialist Ii
    Quorum Mar 2024 - Present
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  • Vtex
    International Business And Contract Renewals Specialist
    Vtex Jul 2022 - Oct 2023
    Rio De Janeiro, Rj
    - Draft, review and negotiated and closed the contract renewal of significant and strategic accounts in LATAM, USA, and EMEA, promoting strong and satisfying partnerships;- Led the creation and structuring of an international contract renewal team, consisting of 3 members, with a focus on results, resulting in a 15% increase in annual revenue;- Acted as the focal point between cross-functional teams, leading negotiations and contract closures successfully, ensuring compliance and process guidance;
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  • Vtex
    Customer Success Operations Intern
    Vtex Nov 2021 - Jul 2022
    Rio De Janeiro, Rj
    * Created a global renewal playbook for the entire company, guiding processes, and generating SalesForce and PowerBI reports for key performance indicators, enhancing the Customer Success Managers' relationship with clients and reducing renewal time by 30%.* Initiated projects, using Agile/Scrum methodology, to enhance the performance of renewals in all regions through data-driven strategies, ensuring successful implementation.
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  • Goomer
    Customer Success Intern
    Goomer Feb 2021 - Nov 2021
    São Paulo, Sp
    * Helped reduce the backlog of chat support by 75%, positively impacting the annual results of the department;* Supported small and medium food service clients in their daily operations, using Hubspot as the primary tool, ensuring success for the customers.* Led projects in the Diversity and Inclusion committee, creating the awareness month through lectures and learning moments and making the company a more inclusive and welcoming environment for Black people.
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  • Empresa Jr Administração Ufba
    Consultora E Líder Do Comitê De Diversidade E Inclusão
    Empresa Jr Administração Ufba Mar 2020 - Feb 2021
    Salvador, Bahia, Brazil
    - Liderou projetos usando a metodologia Agile/Scrum e recebeu o reconhecimento como consultora com a maior entrega de sprint no ano.- Desenvolveu uma estrutura de marketing e vendas para o cliente, impulsionando seu crescimento de receita.- Promoveu e expandiu discussões em toda a universidade sobre assuntos como raça, LGBTQIA+, deficiências, gênero e racismo estrutural.
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  • Solar Coca-Cola
    Trade Marketing Assistant
    Solar Coca-Cola Sep 2019 - Mar 2020
    Salvador, Ba, Brazil
    - Analyzed, organized, and controlled Trade Marketing activities for brands such as Coca-Cola (and their respective SKUs) and Monster at POS;- Conducted process indicator analyses with the sales team;- Provided training to the sales team;- Coordinated external events such as Coca-Cola's Christmas Caravans and the Salvador Summer Festival, and provided support for private events and the city's carnival.
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  • Cultural Care Au Pair
    International Au Pair
    Cultural Care Au Pair Jul 2017 - Aug 2019
    New York, New York
    - Living and working abroad for two years has allowed me to grow and learn in various aspects and situations, providing me with personal challenges, and enhancing my English language skills, personal abilities, adaptation, and immersion in different cultures.
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  • Uber
    Partner Support Representative
    Uber Mar 2016 - Feb 2017
    Salvador, Bahia, Brazil
    - I have assisted the company's establishment in Salvador, where I learned a great deal about dealing with people through the support provided to partner drivers.- Conducted informative lectures for audiences averaging 80 people per session, enhancing my communication skills.- Recruited and trained teams in different states, improving my leadership skills.
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  • Sesab
    Procurement Analyst
    Sesab Dec 2013 - Jan 2016
    Salvador, Bahia, Brazil
    - Market analysis to identify cost optimization opportunities.- Selection and negotiation with suppliers, considering quality and efficiency.- Contract negotiation to ensure advantageous agreements.- Evaluation and management of risks associated with procurement activities.- Effective collaboration with various areas of the company to align strategies.- Total cost of acquisition analysis aiming for financial efficiency.
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  • Sesab - Secretaria De Saude Do Estado Da Bahia
    Administrative Assistant
    Sesab - Secretaria De Saude Do Estado Da Bahia Mar 2013 - Dec 2013
    Salvador, Bahia, Brazil
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  • Embasa
    Apprentice
    Embasa Mar 2009 - Feb 2011
    Salvador, Bahia, Brazil
    View

Fernanda Bispo Skills

Fotografia Processos De Compras Treinamento Microsoft Excel Marketing Digital Vendas Empresas Startups Atendimento Ao Cliente

Fernanda Bispo Education Details

Frequently Asked Questions about Fernanda Bispo

What company does Fernanda Bispo work for?

Fernanda Bispo works for Quorum

What is Fernanda Bispo's role at the current company?

Fernanda Bispo's current role is Renewals at Quorum | Strategy | Revenue Ops | Customer Success | Procurement.

What is Fernanda Bispo's email address?

Fernanda Bispo's email address is fe****@****tex.com

What schools did Fernanda Bispo attend?

Fernanda Bispo attended Ferderal University Of Bahia, Federal University Of Bahia, Mba Usp/esalq.

What skills is Fernanda Bispo known for?

Fernanda Bispo has skills like Fotografia, Processos De Compras, Treinamento, Microsoft Excel, Marketing Digital, Vendas, Empresas Startups, Atendimento Ao Cliente.

Who are Fernanda Bispo's colleagues?

Fernanda Bispo's colleagues are Daniel Nakirimoto, Bonnie Bass, Leticia Silva, Prabhudatta Swain, Dayane Trindade, Julia Brito, Cristina I..

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