Febin Francis Email & Phone Number

United Arab Emirates

Manage, organize, control and evaluate the operations of information systems department.- Handling Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS)audit and policies.- Running regular checks on network and data security- Ensure technology is accessible and equipped with current hardware and software- Develops solution by preparing and evaluating alternative workflow solutions.- Overseeing and determining timeframes for major IT… Show more Manage, organize, control and evaluate the operations of information systems department.- Handling Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS)audit and policies.- Running regular checks on network and data security- Ensure technology is accessible and equipped with current hardware and software- Develops solution by preparing and evaluating alternative workflow solutions.- Overseeing and determining timeframes for major IT projects- Working as project Manager on Abu Dhabi Airport branch- Prepare Network Interface Control Documents for new projects.- Prepare an analysis of costs and benefits so that management can decide if information systems and computing infrastructure upgrades are financially worthwhile.- Providing direction for IT team members- Control the computer systems budgets and expenditures- Responsible for negotiating & procurement IT assets- Meet with management to discuss system requirements, specifications, costs and timelines- Running and sharing regular operation system reports with management- Responsible for backup and risk management Show less

Abu Dhabi, United Arab Emirates

- Installation and configuration of Servers, firewall and NAS backup systems.- Active Directory configuration.- VPN configuration.- Configuring Routers, Switches and Wireless access point.- Network cabling, patching, network tracing and crimping.- Diagnose software, networking and hardware issues.- Responding to client, IT support requests.- Providing technical support on-site or via remote-access systems.- Updating Help Desk System with proper information.-… Show more - Installation and configuration of Servers, firewall and NAS backup systems.- Active Directory configuration.- VPN configuration.- Configuring Routers, Switches and Wireless access point.- Network cabling, patching, network tracing and crimping.- Diagnose software, networking and hardware issues.- Responding to client, IT support requests.- Providing technical support on-site or via remote-access systems.- Updating Help Desk System with proper information.- Preparing BOQ & reports after site visit.- Understand & resolve customer requirements/issues and close tickets within time Show less

Kottayam, Kerala, India

- Monitor performance and maintain systems- Diagnose and troubleshoot technical issues- Manage network and technology tools- Ensure security through access controls, backups and firewalls- G-suite Administration- Provide technical support through phone and email- Perform remote troubleshooting- Maintain inventory of all IT assets- Organize IT related training for the staff- Managing purchase of all IT supplies- Coordinating with service providers and… Show more - Monitor performance and maintain systems- Diagnose and troubleshoot technical issues- Manage network and technology tools- Ensure security through access controls, backups and firewalls- G-suite Administration- Provide technical support through phone and email- Perform remote troubleshooting- Maintain inventory of all IT assets- Organize IT related training for the staff- Managing purchase of all IT supplies- Coordinating with service providers and vendors- Providing reports and analysis as required- Maintain and review all the Maintenance Contracts and Warranties on all IT assets- Set up new users accounts and profiles and deal with password issues- Install and configure software and hardware- Upgrade systems with new releases and models- Conduct electrical safety checks on computer equipment- To update the status of an incident or service request in the tool- Ensure that the PC’s are free from virus attacks by regular checking and using suitable Anti-virus software Show less

Haryana, India

- Designing and implementing new network solutions and improving the efficiency of current networks- Installing, configuring and supporting network equipment including routers, switches and Load Balancers- configuring and maintaining LAN, WAN, WLAN and other network topologies - Network cabling, patching, network tracing crimping and punching.- Configuration, and Troubleshooting of Different types of wireless access points.

Thrissur, Kerala, India

Install and configure laptop, desktop computers and PrintersTrack computer system issues through to resolution, within agreed timedeployment of software patches and new releasesProviding technical support on-site or via remote-access systemsTroubleshoot issues and outagesCCTV operationProvide prompt and accurate feedback to customers excellent verbal and written communication skillsResponding to client, IT support requestsEnsuring… Show more Install and configure laptop, desktop computers and PrintersTrack computer system issues through to resolution, within agreed timedeployment of software patches and new releasesProviding technical support on-site or via remote-access systemsTroubleshoot issues and outagesCCTV operationProvide prompt and accurate feedback to customers excellent verbal and written communication skillsResponding to client, IT support requestsEnsuring that company’s IT assets are maintained responsiblyProviding user training on IT systems as required. Show less