Febin Johny Email & Phone Number

Cambridge, England, United Kingdom

Maldives

Maldives

• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with college needs and industry best-practices regarding privacy, security, regulatory compliance, and SLA.• Manage user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance which includes Physical Door Access.• Provides technical support by solving tickets in helpdesk system to Staffs/Students based on Priority Level, Audio-Video Setups for Programs/Events/Conferences, and database server operations.• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and storage devices. Help All Aged Persons to Familiarize Learning Systems using for Hybrid Learning Rooms• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases by Comparing Multiple Quotations from Different Vendors-Suppliers.• Works with Network Administrator and director of Institutional Services in planning, installation, and documentation of network topology. Assist from Physical Cabling to End User Support Connection• Integrated supporting of Microsoft Products like Windows 10-11 and Office 365, Hybrid Cloud, Raspberry PI Projects, Active Directory, LDAP Authentication, OS Ticket, SnipeIT Asset Management, Koha Library, Moodle, PlagScan-Turnitin, TrueConf, Gsuite, Fortinet,• Zoom Meeting, MRBS Room Booking System, NextCloud, Aruba SwitchesControl, AWS CLOUD, Radmin-Anydesk-Teamviewer support, and ZKTeco Biometric Access Controls.

Cochin Area, India

• Trading Infrastructure Support: Installation and Support for Equity, Commodity and Currency Trading related software.• Installation and Maintenance of ODIN Servers.• Installation and configuration of Voice Recorder Device like Xtend voice logger• Data backup – Responsible for data backup management, offsetting and monitoring as per the company policies & procedures.• Internet & Mail Clients: Microsoft Outlook and Outlook Express.• Asset Management - responsible for managing and tracking all IT Assets.• Providing network and IT related support for all branches of Hedge Equities Ltd.• Coordinating IT related support for new branches of Hedge equities Ltd.• Providing LAN related support using Softwares.• Kaspersky Endpoint Security 10 Center Maintenance ( Antivirus ).• Acronis Image Backup and restore.• Hardware: IBM Series Servers (Series 226/225), Intel Based Desktops like Acer, IBM, HCL, Laser Multifunctional Printers and Scanners.• NAS Storage management.• Vendor Coordination and management of Internet Leased Lines and Internet Service Provides.Monitoring and Controlling the client’s activities using Firewalls and Event Viewers.

Cochin Area, India

• Manage and monitor all installed systems and infrastructure• Install, configure, test and maintain operating systems, application software and system management tools• Gather user requirements, define work problems, develop specifications and documentation• Systems and Network support, Outlook / Webmail configuration,• Installation and maintenance’s of Operating Systems like XP, Windows 7, Windows 8.1• Microsoft Outlook email configuration in Windows Platform.• Microsoft Outlook 365 backup and Restoration.• Implementing, configuring and troubleshooting LAN, WAN• Collaborate with users and Support helpdesk to discuss, perform root cause analysis and resolve issues or recommend workarounds in a timely manner• Support, maintain and assist to upgrade systems versions when necessary• Perform daily check to ensure scheduled jobs are run successfully• Assist to get quotations for hardware and software purchases and maintain the hardware and software assets

Cochin Area, India

• Perform daily system administration tasks to make sure maximum system performance availability.• Perform installation and maintenance of operating systems of desktops and laptops with the management of user accounts. • Installation and keep backups of Softwares used in accounting, marketing and sales. • Handling of local area connection our Wi-Fi routers with modems for users • Helping in daily data entries, computer billing of our marketing-sales and uploading data to our head office VFPCK.

Bachelor'S Degree, Computer Science, 5.8 Cgpa / Second Class

Bachelor Of Engineering (Be), Computer Software And Engineering, 5.8 Cgpa / Second Class

Activities and Societies:  Participated in AMCEL 2015, a college level IT fest.  Participated in college and school level debate.

High School, Mathematics,Physiscs,Chemistry

Activities and Societies: FOOTBALL SWIMMING CRICKET LEADERSHIP IN CLASSROOMS I COMPLETED MY HIGH SCHOOL EDUCATION