I am a dynamic and results-oriented professional with a proven track record in nurturing client relationships, analyzing data, and driving sales through innovative marketing strategies. My expertise lies in investigating, analyzing, and negotiating settlements while providing exceptional customer service. I excel in interpreting policy language and regulations to ensure accurate claim processing, consistently delivering fair and prompt resolutions to clients. With a strong focus on customer relationship management, strategic planning, and team leadership, I thrive in cross-functional collaboration and process optimization. Let's connect and explore opportunities to achieve mutual success.
Self-Employed
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Certified Personal TrainerSelf-Employed Dec 2024 - Present
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UnderwriterProgressive Insurance Jul 2023 - Dec 2024In this position, I lead the underwriting process for all fundamental operations. This involves setting premiums, conducting in-depth research, and efficiently sharing underwriting data with agents and insured parties. I also review, assess, and price business ventures, utilizing strong underwriting skills to ensure adherence to company protocols and state laws.Key Achievements:• Played a crucial part in educating new underwriters on various topics, such as state-specific regulations, different risk categories, and complex underwriting issues.• Assessed and priced business ventures manually, showcasing a thorough grasp of risk elements. -
Licensed Insurance AgentProgressive Insurance Feb 2022 - Jul 2023In this position, I spearheaded the delivery of outstanding client service and minimized customer risk by promoting awareness of gaps and requirements. Employed data analysis to identify suitable insurance solutions. Oversaw the sales process from lead generation to policy issuance. Introduced innovative marketing strategies to boost adoption of insurance policies among potential clients. Key Achievements:• Surpassed sales targets by demonstrating exceptional customer service skills.• Acknowledged as a Rising Star and Top Performer for remarkable accomplishments. -
Grocery ClerkPublix Super Markets Sep 2020 - Apr 2022Kissimmee, Florida, United StatesIn this job role, I revamped product displays and shelving, ensuring tidy and visually appealing presentation. I Provided expert product advice by staying informed on sales and promotions by delivering exceptional customer service. I addressed customer concerns and provided tailored product recommendations. I sustained inventory levels and cleanliness of department through regular inspections and unloading of merchandise. I monitored team members and provided hands-on training.My key contributions in this role were:● Displayed strong work ethic by processing cash, checks, and credit card transactions for customers.● Produced accurate pricing and signage utilizing POS systems and optical price scanners. -
Economic Self-Sufficiency SpecialistFlorida Department Of Children And Families Aug 2019 - Aug 2020Kissimmee, Florida, United StatesDuring this role, I provided valuable information and referrals to public, private agencies and community services. I generated reports for owners and management by compiling information on social, educational, criminal, institutional, and drug history. I supported in planning food budgets using charts and sample budgets. I attended group meetings to provide information on agency services, requirements, and procedures.My notable achievements in this role were:● Suggested alternate economical and nutritional food choices to clients by observing food selections.● Established excellent customer service skills and exceeded monthly quotas.● Ensured clients received information and resources to improve well-being.
Felix Diaz Education Details
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Accounting And Finance -
Business Administration And Management, General
Frequently Asked Questions about Felix Diaz
What company does Felix Diaz work for?
Felix Diaz works for Self-Employed
What is Felix Diaz's role at the current company?
Felix Diaz's current role is Certified Personal Trainer.
What schools did Felix Diaz attend?
Felix Diaz attended University Of Central Florida, Valencia College.
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Felix Diaz
Kansas City Metropolitan Area5rb.com, pinnaclefoods.com, congruo-llc.com, ferrero.com, ferrerocareers.com1 (973) 5XXXXXXX
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1zurich.com
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Felix Diaz
Director Of Advanced Technologies At Dekker An Innovative Architecture Firm.Albuquerque-Santa Fe Metropolitan Area -
2gmail.com, kuehne-nagel.com
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