Felix Santos Email and Phone Number

Managed and tracked invoices, purchase orders, and billing inquiries, working closely with finance tomaintain budget accuracy.• Maintained internal team documents, created and organized folders, and updated calendars, timelines, andstatus reports.• Prepared tailored client proposals and firm brochures for new business pitches and presentations, ensuringmaterials met client needs and firm standards.• Laid out, produced, and distributed firm alerts, announcements, invitations, and advertisements,maintaining consistency and quality across materials.• Utilized advanced Microsoft Office tools (Word, Excel, PowerPoint) to create captivating propertypresentations, conduct thorough market analyses, and deliver comprehensive client reports.• Assisted in updating the firm’s website and various marketing materials using Word and other relevantsoftware.• Coordinated the implementation of digital content updates and optimization on company websites usingCMS platforms, ensuring accuracy and relevance.• Collaborated on special campaign projects, generating presentation materials, and participating in researchinitiatives and task forces.• Worked closely with the marketing and research teams to ensure seamless communication of updates and insights through digital platforms.

- Database upkeeping- Social media marketing/Advertising- Directing and editing film advertisements - Identifying prospective buyers/sellers- Offering advice to clients- Liaising between the two parties

Coordinated SmartPath launches at new dealerships, managing the launch process and sustainment training.Led remote and in-person SmartPath dealer training sessions, ensuring dealership personnel were equipped with necessary knowledge.Supported multiple Toyota Regions and managed a portfolio of between 5-10 dealers, providing ongoing assistance and resolving technical issues.Communicated SmartPath program updates to dealers and Region team members, fostering collaboration and alignment with objectives.Served as subject matter expert (SME) for the SmartPath product suite, providing timely feedback to reporting managers.Coordinated with launch leads to share best practices and drive process improvements, contributing to efficiency.

Coordinated cross-channel marketing efforts, including video, direct buys, and affiliate campaigns, ensuring alignment with business goals.Managed administrative tasks related to partnerships and campaigns, maintaining compliance with deadlines.Conducted research on industry trends and competitor activity, providing valuable insights to inform marketing strategies.Collaborated with specialists to optimize campaigns, leveraging data-driven insights to enhance performance.Supported team in achieving marketing goals through effective communication and teamwork.