Felix Östman Email and Phone Number
I am a UK-based communications professional with nearly a decade of experience in media relations, crisis management, and digital communication. My diverse background in communications spans across various industries, including retail, technology, facilities management, and the public sector. I have had the privilege of working in five different countries and am proficient in three languages.My passion lies in exploring how the evolving media landscape and emerging digital communication channels influence crisis communication. I am particularly interested in uncovering the untapped potential these changes offer to companies and organisations.
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Media Relations ManagerIkea Jan 2023 - PresentLondon, England, United Kingdom– Proactively manage the IKEA UK and Ireland Press Office, overseeing daily media inquiries, proactive PR campaigns, and crisis management.– Support the implementation of generative AI tools within the Communications function.– Development of a comprehensive crisis communication plan, manual, and preparedness initiatives, which includes training for senior management and the Communications function. -
Communication Business PartnerIkea Jan 2022 - Dec 2022London, England, United Kingdom– Led 360-degree communication efforts for key functions including CFO, Sustainability, Expansion, and Business Development, working closely with C-level executives.– Executed major communication projects, such as the IKEA store openings, Financial Reporting, and the closure of IKEA Tottenham. Thanks to my contribution through a long-term strategic communication approach, the closure of the store led to no negative sentiment in media.
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Crisis Communication Event ManagerCipr Crisis Communications Network Mar 2023 - Present– Volunteer with the Chartered Institute of Public Relations, organising and managing Crisis Communication events as well as production of Crisis Communication Skills Guides. -
Head Of Media RelationsSamhall Ab Sep 2020 - Sep 2021Stockholm, Stockholm County, Sweden– Developed PR plans, defined key messages, and conducted hands-on PR work to significantly enhance Samhall's earned media exposure.– Was solely responsible for all media interactions and adeptly handled two high-profile media crises in top-tier Swedish media outlets. -
Press Officer And Digital Communications SpecialistIkea Aug 2017 - Nov 2019Helsingborg, Skåne County, Sweden– Acted as a spokesperson in the press office, handling a wide array of media inquiries. – Played a vital role as a team member of the national crisis management group and introduced successful corporate brand-building initiatives on social media platforms, including strategy development, community management, and monitoring.
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Sales Support SpecialistIkea Group May 2017 - Jul 2017Spreitenbach, Canton Of Aargau, Switzerland– Initiated a national sales follow-up solution for add-on selling in the stores.– Conducted different kinds of sales analyses for the national sales management.
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National Management Trainee ProgramIkea Group Jan 2016 - Apr 2017Rothenburg, Switzerland– Successfully completed a one-year national team leader trainee program, gaining expertise in leadership, change models, sales, and other vital aspects of the IKEA business and organisation.– Line management of a small team in accordance with the IKEA leading behaviours and values.
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Online MarketeerLautsprecher Teufel Jan 2015 - Jul 2015Berlin, Germany– Responsible for the copywriting and translation of product descriptions, press releases, marketing texts and advertising materials for the Swedish market.– Managed and carried out KPI-analyses, evaluations and reports using web analyzing tools.– Performed SEO analyses and optimized texts accordingly.– Assisted with SEA, display marketing, PR, affiliate marketing and social media teams in order to help localize all efforts for the Swedish market. -
Customer Service And Sales RepresentativeCoop Sverige Jul 2013 - Jul 2014Linköping, Sverige– Handled a wide range of complaints and requests from Coop Extra customers.– Gave advice and professional service in accordance with company guidelines.– Produced leaflets, discount coupons and product information aimed at increasing conversions. -
Marketing Administrative CoordinatorLinköpings Universitet Oct 2012 - Jul 2014Linköping, Sverige– Responsible for coordinating the University’s promotional visits at upper secondary schools and smaller fairs.– Produced marketing materials, guidelines and presentations.– Organized travel and lodgment for the student workers and supplied them with informationand materials.– Hold presentations in the name of the university for up to 250 people. -
TrainerIris Sverige Ab Mar 2011 - Jun 2012Karlstad, Sverige -
Web Content AdministratorGate Security Jan 2011 - Apr 2012Karlstad, Sverige– Website development with use of Joomla as CMS – Prepared content, structures and photos.
Felix Östman Skills
Felix Östman Education Details
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Business Administration
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SundstagymnasietSpecialisation In International Social Sciences
Frequently Asked Questions about Felix Östman
What company does Felix Östman work for?
Felix Östman works for Ikea
What is Felix Östman's role at the current company?
Felix Östman's current role is Media Relations @ IKEA | Crisis Communications.
What schools did Felix Östman attend?
Felix Östman attended Linköping University, Humboldt-Universität Zu Berlin, Sundstagymnasiet.
What are some of Felix Östman's interests?
Felix Östman has interest in Human Rights, Education, Children.
What skills is Felix Östman known for?
Felix Östman has skills like Swedish, Organizational Communication, Communication, Problem Solving, Teamwork, Project Coordination, Rhetoric, Online Marketing, Email Management, Public Speaking, Online Advertising, Social Media Marketing.
Who are Felix Östman's colleagues?
Felix Östman's colleagues are Elvin Baolli, Rebeca Stockl, Faraz Ahmed, Rodin Pot, Madalina Matei, Hanne Abrahamsen Jensen, Thomas Liu.
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Felix Östman
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Felix Östman
Helsinki
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