Passionate about the finance industry, I have dedicated myself to a career that continuously captivates me! After graduating high school, my career began at a large accounting firm that originated in my home town, where I studied accounting for three years. Eager for new challenges, I transitioned to the world of retail banking, joining the Commonwealth Bank. Over the course of many years, I honed my skills in delivering exceptional customer service. Banking played a significant role in shaping my career, providing me with extensive knowledge and experience in understanding and meeting customer needs. Whether it involved guiding them through finance applications, providing insurance solutions, or confidently addressing a wide range of enquiries, my broad product knowledge and commitment to excellent customer service enabled me to assist customers effectively. Additionally, I occasionally embraced the role of a concierge, ensuring a seamless experience for customers.Recently, I have embarked on an exciting new chapter joining the QUS Strata Insurance team. I aim to become a master of this trade, leveraging my exceptional customer service and finance skills in the role of Underwriting Assistant. When I’m not working, I love spending time with my family, travelling the world, reading and listening to a great podcast. I look forward to connecting, follow QUS on LinkedIn to stay updated!