I've been working in the Call Center industry for years. I have handled different accounts where I was able to enhance such knowledge in terms of Communications Skills, Multitasking, Technical, Sales, Microsoft Office, Time Management and being a team player. I am a detail-oriented person and can do the project in a short period of time. I am resourceful and can learn quickly.I have a successful track record of problem-solving, communications, and decision-making. I am an expert Customer Service Representative and Technical Support with some background in Verification and Up-selling. CORE SKILLS:-Awesome communication skills-Basic knowledge of WordPress-Tech-savvy-Fast learner-Empathetic and passionate to help-Has a strong sense of being independent and trustworthy-Adobe Photoshop-Social Media Management***********************************************************************Campaigns/Projects handled:-US Promotion (sunset getaway) | Appointment Setter-Sprint (US Telco) | Customer Service Representative-Boost Mobile (US Telco) | Customer Care - Retention - Technical Support-Comcast (US 3P Services) | Customer Service/Technical Support | X1 Cable Support-Western Funding Inc (Auto Loan Finance) | Loan Verification Specialist
Listed skills include Microsoft Office, Teamwork, Microsoft Word, Social Media, and 14 others.