Providing the world’s best customer experience every day.Having a consultative approach while building meaningful relationships to negotiate a positive outcome for both the customer and the company. Multitask and adapting to an ever-changing environment to meet quality goals and compliance regulations.

Leading a team to achieve company KPI and goals.Keeping track of team’s efforts in its initiation, progress, and deadlines. Encompasses of problem solving and accommodating clients’ requests. In charge of maintaining work’s legal and contractual terms & conditions.

Managing and facilitate regional operations to execute the implementation of retail & transactional data visibility, to allow decision-making based on factual data.

In Aimazing, I manage the Operations in the Malaysia segment which entails the initiation of the installation & workshop process, technical troubleshooting & support, and engaging with clients to ensure positive UX/UI while nurturing the business relationship.Aimazing is the retail analytics platform of choice for mall management to make data-driven decisions with complete transactional data visibility.

A holistic work in managing a cinema outlet. From applying legal business certificates, to managing each aspect of the cinema operations while serving customers with our best customer service to provide total movie entertainment.While also handling events held in the cinema, we get to expose ourselves to big names in and out of the movie industry as well, an enjoyable and rewarding experience indeed. I've had the honour of working in GSC's ultraluxe outlet Aurum Theatre at MidValley The Gardens, GSC's flagship outlet GSC MidValley Megamall, GSC MyTown Shopping Centre, GSC Quill City Mall, and other branches.

Converted from internship to full-time. Area of work includes working on the basics of Google Search Engine Optimizers to boost company's presence, sourcing for sales leads, engaging and getting the ball rolling with new business clients, ensuring positive customer experience and services, photographing / modeling company products, and delivery of company products via conventional and unconventional methods.